Various pre-sales questions

TorontoJoe

Member
Hello. I recently started a special interest forum on MyBB. It's become a bit more successful than I thought. It's a very nice took but being free, I'm hoping for a platform that's a bit more slick and modern with better support options. To that end I've seen and heard good things about XenForo and have a few questions that didn't come up in general searches.

I will likely remain on the shared hosting service with my current provider until such time as I need greater capacity.

I would likely get all the options except for branding removal. Can someone confirm that these are one time license costs? Are there any annual fees?

I've read reviews indicating the cost of the base package is $140. Here however it says $195. Did the price go up or is this my local price in Canadian Dollars? (https://xenforo.com/purchase/self-hosted) Would be nice if currency was indicated.

Following the price of each module there is an extension price, i.e. extension: $60. What are these?

Are there any ongoing tech support options? Is there any listing of the options with applicable levels and pricing?

One of the options is an installation fee of $60. I assume that's for only the base software and additional plugins.... is there any service for migrating from a MyBB forum?

If there is a migration tool and or service, would it come with the ability to account for MyBB custom plugins? I had some made for functionality that was missing.... These functions may very well exist in XenForo but I don't know how the presence of custom plugins currently affect a migration

Would a migration include not only the current threads and posts but image and linked media?

Would a migration also import all accounts and login credentials?

Would there be an opportunity to build layout and colour schemes before going live to the existing users?

In the event of a migration, is there a way to deploy it in a test environment before switching over the current forum? Just to test it for a short period to ensure everything works correctly and the migration went well?

The media gallery options - My users do a lot of image sharing in their posts. I'm hoping to be directed to an example of how image posting behaves in threads and posts.

With Xenforo... where to clients normally host their images? Is it typically with the same shared hosting service? Is an external upload/download host often used? I can see images building up over time so I need to ensure all images are safe long term

Can backups of the forum, database and media be kept offline in addition to whatever means are typically employed?

Are there flexible options for private message and/or email notifications for things like @mentions, email on subscribed thread etc?

Can user easily block/ignore other users profile and content?

Is there an option for other users to "like" posts. And show on hover or click who has liked the post or thread?

I think that's all for now. I'm going to see if I can install the demo to begin noodling with the system.

Thanks kindly for your assistance.
 
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Do I completely understand it, no. Do my current MyBB users and previous vBulletin users complain about poor search functionality... All the time. It's probably been the biggest complaint I've had to deal with over the years. So anything I can do to improve this experience is important to me.
Well, buy the addon, then. You'll just need to upgrade your hosting (probably) or install ES elsewhere.
 
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For me, Enhanced search is critical because my niche has a lot of 2/3/4 letter acronyms. Regular mysql full text search doesn't work at all for 2*, and 3 chars create large indexes that hit performance. For that alone, it was worth it for me. If you have a lot of those, I highly recommend it.
 
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my niche has a lot of 2/3/4 letter acronyms.

I had some tips that at least allowed the searching of 3 letter acronyms back in the day before enhanced search.

 
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