XF 1.4 Users don't stay logged in.

[Mike Krall]

For some reason users don't stay logged in (even with the 'stay logged in' check box checked) meaning when they return to the site their user name and password isn't already filled out.

So if I go to my site I have to start typing in my name and it will auto fill the password. Other xenforo sites I visit keep me logged in so I don't have to type anything.

I'm not sure if this is a browser issue or xenforo setting.

Thanks for the help!

 

[Amaury]

This sounds like an add-on at play. Disable all add-ons and see if the issue persists.

 

[Steve F]

Is your site accessible from www and non www? That would be my first guess.

 

[Amaury]

Is your site accessible from www and non www? That would be my first guess.

Oops, forgot about this. Check this as well.

 

[Mike Krall]

This sounds like an add-on at play. Disable all add-ons and see if the issue persists.

Just added our first add-on last week and this has been going on from the beginning so can't be that.

 

[Mike Krall]

Is your site accessible from www and non www? That would be my first guess.

Yes, it is:

http://www.the-teh.com
http://the-teh.com

Curiously though about 2-3 weeks ago our host transitioned to new servers and our site wasn't accessible with the www pre-fix. Still even before that incident it wasn't remembering log-ins. The forums are imported from SMF, would that have an effect?

 

[Amaury]

You should be forcing users to one or the other--either WWW or non-WWW.

 

[Mike Krall]

hmm from the above post, when I click the first www link I'm not logged in.

When I click the second link without the www I'm logged in.

What's that mean?

 

[Mike Krall]

You should be forcing users to one or the other--either WWW or non-WWW.

You mean verbally tell them that or is there something wrong with how I have urls setup?

 

[Paul B]

The FAQ in my signature explains how to force it to one or the other.

 

[Amaury]

hmm from the above post, when I click the first www link I'm not logged in.

When I click the second link without the www I'm logged in.

What's that mean?

It means you've logged in on the non-WWW version, but not the other.

You mean verbally tell them that or is there something wrong with how I have urls setup?

You'll want to create a redirect so that if someone types WWW, it will force them to the non-WWW or vice-versa.

 

[Mike Krall]

The FAQ in my signature explains how to force it to one or the other.

Thanks, that should be required reading

Let me go brush up on my php and attempt that fix.

 

[Liam W]

Let me go brush up on my php and attempt that fix.

Nothing to do with PHP

Liam

 

[rafass]

Seems you have to decide what you want to use. with WWW or without WWW
Then you have to force that in your .htaccess
in my case I don't like the www's
so, I'm using this code:
After:

 RewriteEngine On

RewriteCond %{HTTP_HOST} ^www\.([^.]+)\.([^.]+)$
RewriteRule ^(.*)$ http://%1.%2/$1 [R=301,L]

https://xenforo.com/community/resources/forcing-url-without-www-prevent-duplicate-content.1103/

 

[Mike Krall]

Noting to do with PHP

Liam

Isn't that what the coding is?

 

[Mike Krall]

Seems you have to decide what you want to use. with WWW or without WWW
Then you have to force that in your .htaccess
in my case I don't like the www's
so, I'm using this code:
After:

RewriteEngine On

RewriteCond %{HTTP_HOST} ^www\.([^.]+)\.([^.]+)$
RewriteRule ^(.*)$ http://%1.%2/$1 [R=301,L]

https://xenforo.com/community/resources/forcing-url-without-www-prevent-duplicate-content.1103/

I guess I need to check what I setup in google for preference and then set it to that.

Thanks for the code