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User Upgrades not working

onthefly

Active member
#1
OK, I have added a user upgrade, made a new usergroup for the user upgrade and set the permissions. Now when I go and manually upgrade user it doesn't work. Is the a bug in the system?
 

Brogan

XenForo moderator
Staff member
#2
What isn't working exactly?

I have user upgrades on my site and they work fine, both manual and purchased.
 

onthefly

Active member
#3
What isn't working exactly?

I have user upgrades on my site and they work fine, both manual and purchased.
It wont promote the user after manually upgrading the user. When the go into the the forum that is set up for them it says the user has (You have insufficient privileges to post here.)
 

Brogan

XenForo moderator
Staff member
#4
It will be a permissions issue.

Check all the groups the user is a member of and ensure nothing is set to Never.

If it's node specific, then check the node permissions.
 

onthefly

Active member
#5
It will be a permissions issue.

Check all the groups the user is a member of and ensure nothing is set to Never.

If it's node specific, then check the node permissions.
It was the "ensure nothing is set to Never" Thank you once again Brogan, you rock.