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User Upgrades not working

Discussion in 'Troubleshooting and Problems' started by onthefly, Oct 1, 2011.

  1. onthefly

    onthefly Active Member

    OK, I have added a user upgrade, made a new usergroup for the user upgrade and set the permissions. Now when I go and manually upgrade user it doesn't work. Is the a bug in the system?
  2. Brogan

    Brogan XenForo Moderator Staff Member

    What isn't working exactly?

    I have user upgrades on my site and they work fine, both manual and purchased.
  3. onthefly

    onthefly Active Member

    It wont promote the user after manually upgrading the user. When the go into the the forum that is set up for them it says the user has (You have insufficient privileges to post here.)
  4. Brogan

    Brogan XenForo Moderator Staff Member

    It will be a permissions issue.

    Check all the groups the user is a member of and ensure nothing is set to Never.

    If it's node specific, then check the node permissions.
    onthefly likes this.
  5. onthefly

    onthefly Active Member

    It was the "ensure nothing is set to Never" Thank you once again Brogan, you rock.

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