XF 1.5 user upgrade - stopped working

[SnoSheriff]

Not sure if this is relevant but I did upgrade from XF 1.5.1 to 1.5.6 this weekend

I have a user that is a "Premium" paid member and now he's showing as non-premium regular member after his most recent payment on Mar 20th. Weird as has not cancelled and I have received the payment. How do I trouble shoot this and find the issue? Why would this happen?

 

[SnoSheriff]

I'm not sure if my issue is related to my other thread: https://xenforo.com/community/threads/user-upgrades-tls-1-2-message.114124/

But now I have another user account that is not showing as Premium membership . Yet, I show a payment in my Paypal account. I also see a bunch of "Unknown Upgrade - Error: Connection to PayPal failed" entries in the XF Transaction Log.

 

[SnoSheriff]

my Server Error Log shows "Connection to PayPal failed: Error in cURL request: Unsupported SSL protocol version" entries since Mar 20th (when I did the software upgrade). After some searching, I'm guessing that my issue is related to this thread: https://xenforo.com/community/threads/1-5-6-unsupported-ssl-protocol-server-errors.113522/

@Mike, Do you agree with my assessment? How do I get this fixed? Thank you.

 

[Mike]

Yes, this appears to be the same as that bug report. The listed workaround should suffice for future payments. PayPal will generally retry if it gets errors, but only for 5 days or so; for any payments older than that, you'll need to manually upgrade the user (via the option in the user upgrades section of the control panel).