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XF 1.5 User group promotions - how to replace one with another?

Discussion in 'XenForo Questions and Support' started by jacko, Feb 23, 2016.

  1. jacko

    jacko Well-Known Member

    I have two promotions set up:

    +5 years
    +10 years

    Each of those promotions is adding users that have been registered for over 5/10 years to their respective user groups.
    Both promotions work as expected but I'd like to make users that are under +10 years promotion (group) to be removed from +5 years promotion (group).

    I added this new rule to my +5 years promotion, but that doesn't seem to affect users that are already promoted:

    Screen Shot 2016-02-23 at 11.18.33.png

    Effectively users that were registered for over 10 years belong to two user groups (and two promotions):

    Screen Shot 2016-02-23 at 11.20.48.png

    Please suggest a solution that will remove +10 years users from +5 years group/promotion. Thanks!
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Promotions (and demotions) only apply to recently active members.

    If the criteria are correct, they will be promoted/demoted the next time they log in.

    You can rebuild it for all users now in Tools -> Rebuild Caches -> Rebuild User Group Promotions
  3. jacko

    jacko Well-Known Member

    That worked perfectly. I actually did that yesterday, but obviously I had to run it twice. The first time it applied +10 years promotion. The second time I run it it applied +5 years demotion for users belonging to +10 years group. Thanks! :)

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