we have succesfully imported our forum from vb4 to xenforo last week.
it is now up and running live for 1,5 weeks.
sofar we have not recognized errors on the imported datas.
now i have a user which is not recognized by xenforo.
i can find it in the admin tool of xenforo, but when i click on the link to work on its properties the error meassage comes up that the user is not to be found.
i checked the db, user entry is existing and i also do not find with my understanding any unregular entries etc.
someone has an idea to get this account back?