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User can't register - error message

Discussion in 'Troubleshooting and Problems' started by Core Freedom, May 31, 2013.

  1. Core Freedom

    Core Freedom Well-Known Member

    I have been getting much less user registrations since the upgrade a few days ago. One potential user just sent an email saying that she gets an error message when she tries to register:

    Error on registration

    Please correct the following errors:

    Sorry, you must wait longer to create an account.
    Something went wrong. Please try again or contact the administrator.
  2. Brogan

    Brogan XenForo Moderator Staff Member

    The first message indicates the timer hadn't expired.

    Do you have any add-ons installed related to registration?

    Have you tried registering yourself to check whether it is a site or user problem?
    Core Freedom likes this.
  3. Andrej

    Andrej Well-Known Member

    I have just disabled an registration timer add-on which might be conflicting with the inbuilt one.

    Furthermore, I was able to register so I think this should be sorted now.
    Brogan and Core Freedom like this.
  4. Core Freedom

    Core Freedom Well-Known Member

    Hi Andrej, Ooh, I need that regtimer. I get over 150 spammers trying to log on every day. I just tried registering and it was fine too. But even yesterday with the regtimer I was able to approve members, it's just that there has been 1/3 of registrations since the upgrade, and I'm not sure if some registrations go through and others don't. But I definitely need that regtimer.
  5. Andrej

    Andrej Well-Known Member

    It is in-built in 1.1.4. :)

    Home --> Options --> User Registration

    Снимок экрана 2013-05-31 в 20.42.48.png

    That is why I disabled the add-on (which did the same thing), because it might be conflicting.
    Core Freedom likes this.
  6. Core Freedom

    Core Freedom Well-Known Member

    so cool! Thank you Andrej, I so appreciate you!
  7. Dakis

    Dakis Well-Known Member

    Some users that want to register on my site are getting this message as well, I've checked I have no outdated templates, what else can I check? I can't reproduce the error myself.
    Core Freedom likes this.
  8. Jeremy

    Jeremy XenForo Moderator Staff Member

    Have you tried ANY of the suggestions in this thread?
    Core Freedom likes this.
  9. Core Freedom

    Core Freedom Well-Known Member

    After we upgraded recently a couple of my users had trouble registering again. Andrej was able to fix it right away. I'm sure he can help.
  10. Dakis

    Dakis Well-Known Member

    all of them.

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