I'm 5 years late to the party, but I just left homepageuniverse.com as well, my xenforo forum was running beyond slow when I was with Homepage Unvierse. I used to be with them since 2010 and when they were called UrlJet, fantastic company, but since they sold to Homepage Universe their service turned to crap, I literally had to explain to one support person from India 5 times that I was not able to access the xenforo admin panel that it was timing out, he did not understand what I was saying.