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Urgent issues of payment

Discussion in 'XenForo Pre-Sales Questions' started by Frank J, Feb 13, 2014.

  1. Frank J

    Frank J New Member

    I am trying to buy a license now, after a week's research, just to find out that the payment method is limited to using only Paypal. While it says that I can use Mastercard or Visa card, there are no buttons popping out. I am in urgent need of setting the forum up, but I don't normally keep that much money in paypal.

    Seriously, what should I do? How do I pay with my mastercard?

  2. oman

    oman Well-Known Member

    Your best bet would be to contact XenForo via this form - http://xenforo.com/contact/ to arrange an alternate payment solution.

    With Paypal, you can use a credit card without a Paypal account, but some countries have restrictions.
    Divvens likes this.
  3. Divvens

    Divvens Well-Known Member

    Usually, you can pay directly with Mastercard even without having a paypal account. However, you can contact XenForo (http://xenforo.com/contact/) and they'll help you out with the payment process.

    Edit: Ninja'd by @oman
  4. oman

    oman Well-Known Member

    If you want to check if you are able to pay with a credit card (Mastercard in your case) click this option after your check out:

  5. Frank J

    Frank J New Member

    I checked with my Australian debit card and European card and it didn't work out, and just happens that one of my friends who has something else just might work, will see how it ends up!
  6. wedgar

    wedgar Well-Known Member

    Some card issuers will not permit transactions through PayPal. An issuer of Mastercard that I have will not permit purchases through PayPal. I ran into that when I went to purchase XenForo and the Resource Manager. I had to use another card through PayPal.
  7. Frank J

    Frank J New Member

    Thanks for your post Wedgar! I have solved the problem. One of my friends has helped me pay it. I guess I will wait until money is transferred in my Paypal again before I make any purchases.
  8. wedgar

    wedgar Well-Known Member

    You're welcome. Glad you were able to work around it.

    You'll enjoy your xF system.
    Frank J likes this.
  9. vishall

    vishall Active Member

    Here in my country when we checkout via PC we doesn't have the option via Credit or Debit card but when we use any iPhone or iPad using safari we get the Credit or Debit card option.
  10. whynot

    whynot Well-Known Member

    Hopefully the license is not on his name.
  11. Frank J

    Frank J New Member

    It should be on my name I think. It's my account afterall..
  12. whynot

    whynot Well-Known Member

    Usually, for security reasons, the name on the card and the name of the license holder supposed to be the same.

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