I am looking for some technical help regarding my VPS. Story in a summary:
Ran out of space when testing Xen Foro.
Because of poor response previously I decided to look for another host.
During their migration checks my site & VPS became unresponsive. In the ticket I raised the host said I had run out of space, would need to delete backups and asked why I was creating them - I think they realised perhaps I was looking at moving.
They said they had fixed it, but it is still unresponsive. They are also not responding to my ticket and complaint.
My problem is that I do not have the technical skills to fix on my own, it's the reason I purchased a managed service. I do have an emergency login via Solus, where the serial console appears to be working. But I have no idea what to do in there?
I would really appreciate any help.