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XF 1.3 Urgent Help, accidentally deleted a key folder / file

Discussion in 'Troubleshooting and Problems' started by sycoinc, Jan 1, 2015.

  1. sycoinc

    sycoinc Member

    I accidentally miss clicked and went 'delete file' instead of 'backup folder' in my ftp and deleted part of the libraries/zend folder now my xenforo website is not accessible.

    I am unable to get the files to re download them and install as the licence being used is of a partner in my business who is currently not contactable for a week.

    We have not any backups as I was going to be creating one today so this is a big issue... Is there any way to resolve this as all the files 'seem' to be in the locations needed but i had the delete run for about 10 seconds before realizing what i did.

    ANY HELP GREATFUL!
     
  2. Mike

    Mike XenForo Developer Staff Member

    The only option would be to reupload the files from a zip downloaded from the customer area.
     
  3. Jon W

    Jon W Well-Known Member

    You can download the Zend Framework here:
    http://framework.zend.com/downloads/archives

    I believe you want the latest version of 1.11. You will want the library/Zend folder in that zip archive. You will end up with way more files than what you need, but it will get your site back up and running.
     
  4. Mike

    Mike XenForo Developer Staff Member

    There are some modifications to the XF-included ZF package (and it's stripped down).
     
  5. Jon W

    Jon W Well-Known Member

    I thought it was just stripped down. My mistake.
     
  6. sycoinc

    sycoinc Member

    So uploading the files from the link above wont work?... if not guess I am waiting for my friend who's licence it is to get back so i can get the updated files off him due to my licence being expired and at 1.2 version :/
     
  7. sycoinc

    sycoinc Member

    Seems the install of the files actually got my site working as it was again, not sure if there would be any outlying issues if there were edits in the xenforo zend files however.

    Thanks to the both of you, you are life savers
     
    Jon W likes this.
  8. MQK8

    MQK8 Active Member

    This is why you should have a couple of different backup plans or even an off site or third party system in place. You just never know what will go wrong.
     

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