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XF 1.1 Uploading issue

Discussion in 'Troubleshooting and Problems' started by Kim, Dec 8, 2013.

  1. Kim

    Kim Well-Known Member

    Hi guys! :D

    I have suddenly developed an issue with uploading images on my site, and get the following error whenever I try to upload a photo...

    The following error occurred
    There was a problem uploading your file.


    Any ideas what might be causing this? I checked permissions and the Admin group has 0 set on all the attachment options.

    Could it be a hosting issue? Local issue to me, or something else?

    I dunno, but it's a little frustrating on a site that is heavy on posting photos.

    Thanks for any help :)
  2. Brogan

    Brogan XenForo Moderator Staff Member

    Can you upload the image here?
    I have seen that before with some images due to corruption, etc.

    Have there been any changes made on the server?
    Mod security can also cause this error.

    Try disabling the flash uploader and check if it works then.
  3. Kim

    Kim Well-Known Member

    Ok will try it here...

    Hmmm no go here either.

    Will try any random image off my computer

    Nope... no images at all, even ones I have previously posted on my site will load now... colour me confused :S
  4. Brogan

    Brogan XenForo Moderator Staff Member

    So you can't also upload them here?
    That would suggest a problem with the images or your computer.

    Are you able to try a different device or browser?
  5. Kim

    Kim Well-Known Member

    I just uploaded one of the failed images to Facebook without issue.

    Golly I dunno! You know me and technology... >_<
  6. Kim

    Kim Well-Known Member

    I will try rebooting this old lappy, see if it helps.
  7. Kim

    Kim Well-Known Member

    Nope, still no go on Firefox, will try another browser.
  8. Kim

    Kim Well-Known Member

    Nope, no go on Safari, nor Chrome
  9. Brogan

    Brogan XenForo Moderator Staff Member

    And this is to both your own forum and here?

    Can you upload one of the images somewhere so I can download and test it?
  10. Kim

    Kim Well-Known Member

    Hi Paul, it is both here and my own sites.

    I am pretty sure the images are fine, this is happening with other images I have previously posted too, all attachments in fact, not just images.

    Just to clarify, no one else is having this issue, and thinking about it I don't think it's anything to do with Xenforo, but it is only happening on xenforo sites :S

    Linked images...


  11. Brogan

    Brogan XenForo Moderator Staff Member

    Kim likes this.
  12. Kim

    Kim Well-Known Member

    OK have done that... let's see how this goes


    Hmm OK that seems to have worked :D
  13. Brogan

    Brogan XenForo Moderator Staff Member

    That suggests there may be an issue with Flash on your laptop.
    Try upgrading it for your browser(s).

    P.S. Can I have a slice? :D
    Kim likes this.
  14. Kim

    Kim Well-Known Member

    Thanks for your help Paul, legionary as always :D

    Will upgrade my Flash locally!

    And of course you can have a slice :D Anytime sweet cakes!

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