Uploading a File error?


Active member
We just move our site to a new server and now when i try to upload a file in a message we get this message.

Screen Shot 2012-06-08 at 1.02.42 PM.png Any Ideas?


I rebuild the master data by going to url/install and clicking rebuild and it fixed some of the issues but now im getting this.

Screen Shot 2012-06-08 at 1.10.30 PM.png

Chris D

XenForo developer
Staff member
You need to check the internal_data and data folders are writeable (CHMOD 0777)

Also, is the forum currently password protected using htaccess?

Jake Bunce

XenForo moderator
Staff member
What Yorick said. Check the directory permissions on data and internal_data. And note that the flash uploader doesn't work behind a .htaccess login:

Admin CP -> Home -> Options -> Attachments -> Use Flash Uploader

In the case of a very large attachment you might be exceeding a server limit. How large is the file? Do you get this error with all files?

If the error persists then I can take a look if you give me FTP and admin access.


Active member
Having another issue now... Users cant upload avatars, admins cant even upload them from the A-CP.

When you try to upload them you get this error.
Screen Shot 2012-06-10 at 9.38.03 PM.png

Also when we upload an image we dont have the options, Thumbnail or Full Image to insert the images.

Jake Bunce

XenForo moderator
Staff member
Does that happen with all images? Try some different file types (gif, png, jpg, etc).

What image library?

Admin CP -> Home -> Options -> Attachments -> Default Image Processor

Try a different library if available.