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XF 1.5 Upload File Label in Firefox

Discussion in 'Troubleshooting and Problems' started by ibaker, Oct 19, 2016.

  1. ibaker

    ibaker Well-Known Member

    For some strange reason the text on the Upload File button has stopped showing in Firefox (v49.0.1) for me and that's not just on my own site but here on XF as well...displays ok in IE:
    1.jpg
     
  2. AndyB

    AndyB Well-Known Member

    Clear your browser cache.

    Firefox -> History -> Clear Recent History...
     
  3. ibaker

    ibaker Well-Known Member

    Nope, still the same
    2.jpg
     
  4. ibaker

    ibaker Well-Known Member

    I can confirm it is local to my PC
     
  5. AndyB

    AndyB Well-Known Member

    Try this:

    Firefox -> Help -> Troubleshooting Information -> Refresh Firefox...
     
  6. ibaker

    ibaker Well-Known Member

    Fixed...completely uninstalled Firefox and deleted all footprint, reinstalled Firefox and all good now...very strange how that suddenly happened
     
    trapped_soul and AndyB like this.
  7. Dadparvar

    Dadparvar Well-Known Member

    As I see in your screenshot, the flash player is disabled in your browser:
    1.jpg
    when that is disabled, its normal that you will see Upload button like that. See the video I attached to see what I mean. and simply activate that plugin in browser to see the button, just like what I did in video. (flash plugin can disallowed for any site individually. So maybe it was disallowed in your own site)
     

    Attached Files:

    AndyB likes this.
  8. ibaker

    ibaker Well-Known Member

    I now have users on my site saying the same thing now...

    I know it isn't my site as it was doing it to me here on XF
    I tried on another PC and that was ok
    Users are having the same problem

    I fixed it by reinstalling Firefox which is ok for me but a bit silly having to tell every user on my site that if you are using Firefox and are experiencing this issue you have to reinstall Firefox to use my site.

    Not sure what to do now and what is really causing the issue
     
  9. Mike

    Mike XenForo Developer Staff Member

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