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XF 1.4 Unsubscribe from watched thread / email link not working

Discussion in 'Troubleshooting and Problems' started by Gambleru, Nov 28, 2014.

  1. Gambleru

    Gambleru Member

    Somehow the links standard forum notification emails, which have 2 links at the botton: to unsubscribe from thread or to stop receiving emails from forum entirely - both do not work.
    1st in the form of http://*****.com/forum/index.php?watched/via-email&u=805&a=no_email&t=thread&id=13197
    2nd in the form of http://*****.com/forum/index.php?watched/via-email&u=805&a=no_email

    Both get the following error: This link could not be verified. Please try from another link.
    I've searched this forum and haven't found either same problem or a solution.
    Any ideas, anyone?

  2. Brogan

    Brogan XenForo Moderator Staff Member

    Those links appear to be missing the verification string.

    Do you have any add-ons installed? Any outdated phrases/templates?
    Gambleru likes this.
  3. Gambleru

    Gambleru Member


    Outdated templates: some, probably, but the users getting the error are not using them, main template is SoftResponsive by Artodia, updated together with 1.4.3
    Outdated language files: unlikely

    How do we add/fix one?
  4. Brogan

    Brogan XenForo Moderator Staff Member

    Have you edited any of the php files for any reason?
  5. Mike

    Mike XenForo Developer Staff Member

    Is it some users or all users?

    Please reupload all files and go to <url>/install/ and rebuild the master data. Please also disable all add-ons and test with a completely default English language (if you're using a translation).

    Based on the code, I don't think this is possible. There should always be a value for that.
  6. Gambleru

    Gambleru Member

    Nope, we have not.

    It is the same for all users, will try to implement suggested fix and update on the status asap, thanx, Mike & Brogan.

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