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XF 1.3 unknown error i cannot place

Discussion in 'Troubleshooting and Problems' started by Echelon, Jul 6, 2014.

  1. Echelon

    Echelon Active Member


    Got this error but cannot find where the issue is.

    this is the error. anyone any idea?

    The following error occurred:


    You don't have permission to access /account/validate-field.json on this server.
  2. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    HTTP 403 (forbidden) is an error response from the web server itself (not XenForo). You should contact your host or server admin about this. Ideally the logs on the server will contain more information about the error.

    In some cases I have seen server modules like mod_security interfere with AJAX requests. This should be indicated in the logs on the server.
    Echelon likes this.
  3. Echelon

    Echelon Active Member

    this is in the error log.

    Zend_Db_Statement_Mysqli_Exception: Mysqli prepare error: Unknown column 'negative_rating_count' in 'order clause' - library/Zend/Db/Statement/Mysqli.php:77
    Gegenereerd Door: onbekend account, gisteren om 19:17
  4. Jake Bunce

    Jake Bunce XenForo Moderator Staff Member

    You need to check the logs on the server itself (hence contact your web host or server admin), not the Server Error Log in XenForo. This error is returned by the server before the request gets to XenForo, so you won't find any information about this error inside of XenForo.
    Echelon likes this.
  5. Echelon

    Echelon Active Member

    Ok. Thanks. I will ask the host to look after this.

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