XF 1.2 Unable to Manager Reported Content

[TruthElixirX]

Unable to manage reported content, the check mark box shown in pictures here:

http://xenforo.com/community/threads/managing-reported-content.2192/

Is not showing up:

https://dl.dropboxusercontent.com/u/14824930/Reports.PNG

I assume there is some sort of permission I am missing, but I don't see anything.

 

[Liam W]

Have you added yourself as a moderator?

/admin.php?moderators

 

[TruthElixirX]

Yep. All 4 admins are listed on that page.

 

[Paul B]

Which permissions do they have and are they members of any other user groups which have those permissions set to Never?

• In order to have access to all of the moderator tools and functionality, a user must be explicitly made a moderator.
• Adding a user to the Moderating user group does not make them a moderator, it only accords the user title and permissions associated with that user group.
• The Moderator Bar is visible for all users who are made moderators. However, the Moderation Queue and Reported Items are only accessible with the following moderator permissions enabled:
  • Moderation Queue - View moderated threads / posts and Delete thread by anyone and Edit post by anyone.
  • Reported Items - Delete post by anyone or Edit post by anyone.

http://xenforo.com/help/moderators/

 

[Liam W]

Do you have the relevant permissions?

Check under 'General Moderator Permissions' on the user group permissions.

Use the permissions analyser to check.

Liam

 

[Paul B]

Use the permissions analyser to check.

He's running 1.3, the permissions analyzer isn't available.

 

[TruthElixirX]

Do you have the relevant permissions?

Check under 'General Moderator Permissions' on the user group permissions.

Use the permissions analyser to check.

Liam

https://dl.dropboxusercontent.com/u/14824930/mod permissions.PNG

All permissions are yes for admin. The account I am testing with is only in the admin group, no secondary group.

 

[Liam W]

He's running 1.3, the permissions analyzer isn't available.

?

Yes it is... Isn't it?

 

[Liam W]

https://dl.dropboxusercontent.com/u/14824930/mod permissions.PNG

All permissions are yes for admin. The account I am testing with is only in the admin group, no secondary group.

Have you checked node permissions?

Also, on the moderators list, are they node moderators or global ones?

Liam

 

[TruthElixirX]

Have you checked node permissions?

Also, on the moderators list, are they node moderators or global ones?

Liam

How do I check this?

 

[Liam W]

How do I check this?

How are they listed?

Are they under a super moderator title, or a node name?

Liam

 

[TruthElixirX]

How are they listed?

Are they under a super moderator title, or a node name?

Liam

They are administrators with what I thought was full permissions. Do they also need to be added as global moderators on top of being full admins?

 

[Liam W]

They are administrators with what I thought was full permissions. Do they also need to be added as global moderators on top of being full admins?

Yes, admins and moderators are separate entities.

Liam

 

[Paul B]

Administrators are not moderators.

They are two separate roles.

As I quoted above you need to explicitly promote them as moderators.

 

[TruthElixirX]

Administrators are not moderators.

They are two separate roles.

As I quoted above you need to explicitly promote them as moderators.

I did that still nothing:

https://dl.dropboxusercontent.com/u/14824930/mods.PNG

Is there somewhere else to promote moderators or am I looking in the correct spot?

 

[TruthElixirX]

I just realized I mismarked this as 1.3. I am on 1.2.4.

 

[Paul B]

If you want to create a ticket with a login with admin permissions I can take a look.

 

[TruthElixirX]

i figured out the problem and XF support provided a solution. I had hidden the right side bar with CSS and it didn't occur to me that the moderation panel on the side would also be hidden. Bringing it back fixed all of the problems.