I've read it carefully now and see what you're saying, and it sounds a good system. One issue might be is that I've just set up a system in the reports system. Partly the crowd moderation addon, and partly to moderators are emailed when a report is made, with a unique phone ping (if they're offline). Maybe that is still possible if the report gets diverted somewhere else? I'm not quite clear on who can see this separate forum - all registered users? So they know where to go after making a report?
UK Online Safety Regulations and impact on Forums
- Thread starter lazy llama
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- regulation
Also the crowd moderation reporting automatically removes a post and sends it to the manual approval queue - so would that then be sent to the private forum? I maybe need to work all this out 
But I can see it's better than having to message a member after they've made a report.
But I can see it's better than having to message a member after they've made a report.
Mr Lucky
Well-known member
Depending on how you set the permissions they can see the forum but only their own threads.
Thank you. So when you say open a new forum node - (I have limited experience of nodes), is this an additional section on the main forum? Or does it open a kind of new page/another forum section? I currently have a Moderator only node which is only viewable to admin/moderators. Previously that was used for moderator discussion.
I noticed the PetforumsUk site appears to have just removed any option for direct messaging (ie no icon at the top). Although they have left profile posting on (which I've never used previously). Edit: Wrong - they still have Conversations - it's just not obvious and in a nested menu.
So at the moment I'm thinking of a halfway approach to that suggested above
1) No DM's (not even to admin).
2) Keep existing report system (due to the way I have it set up with crowd moderation).
3) Keep existing private node for moderators
4) Add a forum node "Issues or problems and how to contact a moderator" With a post in there saying you can start a post here if you want a moderator response, or you can use the contact us link if you want a private response.
So the new node becomes a kind of chat node for off topic things, queries etc. I already have a "Suggestions" section. I doubt it would get used much.
Additionally the reporting system would be the main thing as that automatially sends posts for manual approval and on checking, you can tick to send a response to the reporter (even though that's a bit impersonal). Reports are unlikely to be about anything other than spam anyway. If a member has an issue with another member (unlikely) they can use the contact us link.
I would prefer to keep DM's just for contacting a moderator or admin but the permissions arent' extensive enough IMO to achieve that. There is an addon for "contact staff only" though.
But am also thinking it might be easier to just have DM options completely removed and no envelope icon - is that possible?
Another brief query, having had a group on Instagram recently - is there a way to "pin" a post at all? I know you can sticky posts but when looking through "What's new, keep a post pinned to the top"?
So at the moment I'm thinking of a halfway approach to that suggested above
1) No DM's (not even to admin).
2) Keep existing report system (due to the way I have it set up with crowd moderation).
3) Keep existing private node for moderators
4) Add a forum node "Issues or problems and how to contact a moderator" With a post in there saying you can start a post here if you want a moderator response, or you can use the contact us link if you want a private response.
So the new node becomes a kind of chat node for off topic things, queries etc. I already have a "Suggestions" section. I doubt it would get used much.
Additionally the reporting system would be the main thing as that automatially sends posts for manual approval and on checking, you can tick to send a response to the reporter (even though that's a bit impersonal). Reports are unlikely to be about anything other than spam anyway. If a member has an issue with another member (unlikely) they can use the contact us link.
I would prefer to keep DM's just for contacting a moderator or admin but the permissions arent' extensive enough IMO to achieve that. There is an addon for "contact staff only" though.
But am also thinking it might be easier to just have DM options completely removed and no envelope icon - is that possible?
Another brief query, having had a group on Instagram recently - is there a way to "pin" a post at all? I know you can sticky posts but when looking through "What's new, keep a post pinned to the top"?
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Ok decided to just keep the welcome message PM when people register. And leave starting messages set to "No". And a forum section on how to contact a moderator. ie you can either reply to the welcome message you received or you can start a thread here to discuss something with a moderator or ask them to message you. But if it's about a problem post, please use the report button.
Thank you - I really appreciate that and it sounds like a good system. I'm a bit overloaded with adjusting to all the changes right now and still loads to do or I'd look at doing it now - but might think about doing it in future. I;ll see how it goes with just what I have now. Just leaving DM's off but the ability to contact admin by means of replying to an initial welcome message.
The main issue with DM's was not being able to monitor them (or not wanting to), whereas if contact is only with admin, they are being monitored effectively!
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