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XF 1.5 Two Step verification code time valid

Discussion in 'Troubleshooting and Problems' started by Mr Lucky, Feb 18, 2016.

  1. Mr Lucky

    Mr Lucky Well-Known Member

    What are members suppose to do if the email with their two step login takes longer than 15 minutes. Is there a way to set this time longer.

    Since switching to mandrill for email sending, it can take ages for an email to reach the member.

    I have just been contacted by one of my admins who is locked out as the email takes about half an hour to reach him.
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    No.

    Fix this. This is not normal.

    If someone signs up to your site, and it takes the confirmation email 30 minutes to reach them, instead of 30 seconds, they'll get fed up and go elsewhere.
     
    Amaury likes this.
  3. Mr Lucky

    Mr Lucky Well-Known Member

    OK, will have to get on to Mandrill.
     
  4. Tracy Perry

    Tracy Perry Well-Known Member

    Check and make sure you are not hitting any "limits" on sending on your account. If you are, there could be a delay while they pause the sending (hourly rates, etc.)
    That's why I'm doing my own email serving... it's not got a "high" reputation (yet).. but as time goes on and more and more use of it occurs, it will get better. I've done all I can to prevent the "spam" flag being used on them - but I've had stuff go to SPAM from some big sites even lately.
     
  5. Mr Lucky

    Mr Lucky Well-Known Member

    From the Mandrill site:

    For SMTP messages, you may send to up to 1,000 recipients at a time. If you’re sending to more recipients, simultaneous and subsequent connections are permitted.

    My site is quite small and probably only about 500 per day.
     
  6. Tracy Perry

    Tracy Perry Well-Known Member

    Maybe so.. but this is what I was referring to (I have one of the old free accounts that allow 12,000 per month to be sent but it still has an hourly limit on it)

    Screen Shot 2016-02-18 at 12.40.32 PM.png
     
  7. Mr Lucky

    Mr Lucky Well-Known Member

    Do you know where I find those settings in mandrill?

    Meanwhile, I'm waiting to hear from support.
     
  8. Tracy Perry

    Tracy Perry Well-Known Member

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