XF 2.1 Troubles to start a conversation with a particular registered user as Admin!

[fionix]

Hello,

I try to start a conversation with a user on the forum, he is registered and I can't find anywhere that he has blocket conversations from Admin.

Still I get the below message:
You may not start a conversation with the following recipients: XXX XXX

Any idea why this is so?

 

[DFI]

Did you managed to get this resolved?

 

[Paul B]

Members can restrict who can start conversations with them via their privacy settings: https://xenforo.com/community/account/privacy

However, moderators and other staff members can be granted the Bypass user privacy permission which will override that.

 

[DFI]

Thanks for the instant help. After reading your post I realized that I was trying to establish conversation through a normal ID and the other person has selected "nobody" in his privacy settings.