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Trouble Ticket System?

#1
Hello xenForo Community!

I have a question as I am looking at purchasing xenForo for my website. I wanted to give some information of what I am looking to do and maybe get some advice from you guys.

I am starting a small company to do IT PC support on the side. I’ll probably support 30-50 people, troubleshooting hardware and software issues. I am very good with hardware and different OS’s, but my website skills are intermediate. I can understand HTML and php code, but my php is how do I say it… not super amazing awesome?

What I need.
I don’t really NEED forums. I will probably disable them.
I would like some sort of trouble ticket system for users to be able to request help.
I would like a subscription based system that links with Paypal so that user membership status will grant access to submit trouble tickets.
I’ll have a few pages that say who I am and what I do, a couple links to other tools that I use

Can xenForo do this? IP.Board? Something else?
 

oman

Well-known member
#2
Hi,

The XenForo account upgrades system can be linked with paypal, and when an upgrade is purchased, you can choose which usergroup the user gets moved into.

upgrade1.PNG
upgrades.png


There was a ticket system by *snip*, but I can't seem to find it in the Resource Manager. It has been removed.

In terms of pages, XenForo has a pages function within the nodes system. You can create as many as you need. An example of a page - http://xenforo.com/community/pages/example-page/

*Edited by Slavik* This particular user is actively involved in the piracy other others addons, so we will not indulge him of the pleasure of sending him customers.
 

MagnusB

Well-known member
#3
H
I don’t really NEED forums. I will probably disable them.
I would like some sort of trouble ticket system for users to be able to request help.
I would like a subscription based system that links with Paypal so that user membership status will grant access to submit trouble tickets.
I’ll have a few pages that say who I am and what I do, a couple links to other tools that I use

Can xenForo do this? IP.Board? Something else?
I think you really answered your own question there, if you don't need forums, xF is probably not for you, neither is IP.Boards. You are probably better suited with a helpdesk suite, like Kayako or similar.
 
#6
I saw that in here *snip*

*Edited by Slavik* This particular user is actively involved in the piracy other others addons, so we will not indulge him of the pleasure of sending him customers.