E-Mail Ticket-System ?

[3DMODZ]

Good Morning,
We're just thinking about buying the NixFifty ticket system. I have a crucial question about this:

If a customer sends an email to Support@xxxxx.com, is this also accepted as a new ticket in the ticket system or does the customer have to be registered in the forum?

many Greetings

 

[beerForo]

Best to ask in support thread.

 

[3DMODZ]

Best to ask in support thread.

i have no permissions

 

[Paul B]

You need to associate your forum user name with your XF customer account to gain access to the customer forums.