Some users get trophies, others don't.
I even created an admin account for a developer earlier who's helping me with something, and 4-5 hours still no award for first post...
I have tried everything in these threads;
And clearing the trophy awards cache did it.
The problem is, how do I ensure it doesn't happen again?
I've never had to raise a single ticket yet - as it's that reliable, and I'd hate to now, but I am a bit lost as I cannot understand why trophies are not being issued..
Will having the online status time increased, cause us an issue?
Or could an add-on be conflicting?
Under user options the online time is quite high, would this do it and thus affect the awards and a particular add-on that is somewhat based upon the same detection methods?
We have it at;
Online Status Timeout (minutes) 1440
I followed this guide
Maybe it's this, because when I run the cache, it works fine.
Or is it an add on causing issues? Am a bit lost and a bit tired, so sorry if rambling.