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Threads suddenly missing!

Discussion in 'General XenForo Discussion and Feedback' started by acmatiensinh, May 14, 2016.

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  1. acmatiensinh

    acmatiensinh New Member

    Hi everybody!
    I ready need help for my website. I have a website. Our focus on the client who want to have these.
    My website have worked for 2 years. Yesterday, I found out all thread form my website missing. I have sent the ticket to the 2hosting provider to request backup; however, it doesn't work. I mean, these threads still don't show up. Then I had used the off-site backup at the other domain, it show up everything normal.
    The issue are:
    #1: the database and sources use to backup at the other domain are still working but they don't work on my domain.
    #2: even though I miss all thread but the members are still present.
    Could you please to help me find out the exactly error?
    Thank you so much
    Last edited by a moderator: May 14, 2016
  2. Brogan

    Brogan XenForo Moderator Staff Member

    If you require support, associate your forum user name and you will be able to post in the customer support forums.
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