XF 2.1 The banned user does not automatically exit the banned group

[FARKHOSTİNG]

Hello, the user I've banned doesn't automatically leave the banned group. Only some users (users with a high number of posts) from what I see.

 

[Max Taxable]

There is no "banned" usergroup. So if a account is in the "registered" usergroup, it stays in that usergroup when the account is banned.

 

[FARKHOSTİNG]

I've created a group for banned members. I have set it as shown in the picture below and banned members are included in this group.

Even if I remove the ban when I try 3 users, it is not removed from the banned group.

 

[Max Taxable]

Even if I remove the ban when I try 3 users, it is not removed from the banned group.

I may be wrong but I think promotions run on the cron job. Someone will correct me if I am wrong. But if true that would explain why you don't see immediate action on promotions.

 

[FARKHOSTİNG]

Up

 

[Suzanne O]

You need to untick a box

 

[FARKHOSTİNG]

You need to untick a box

Some users were also automatically removed

 

[Suzanne O]

Some users were also automatically removed

They must of been spammers.

You know how you can go into list users? Go into to that list and scroll down a bit where you have all these groups you have on your forum.
If the banned one is ticked, untick it.

Then go to your warning system and maybe clear out the warnings.