XnForFanKN
Active member
We are using XenForo 1.5.2. We are using the TaigaChat Pro 1.4.7 Add-on. In the Widgets area, we are using Shout Box with the Renderer set to TaigaChat Pro Shoutbox (Sidebar). It is set to display in the following positions: account_personal_details, conversation_list, conversation_view, forum_list, forum_view, help_bb_codes, help_cookies, help_index, help_smilies, help_terms, help_trophies, member_list, member_view, thread_view, watch_threads .
The problem is, in certain areas of the forum the chat box appears empty. It has a 0 at the top as if there are no posts, and it just shows white space where the content should be. This always happens while viewing a thread, but when I go back to the main page of the forum it lists the posts in the box again. What might cause this issue?
The problem is, in certain areas of the forum the chat box appears empty. It has a 0 at the top as if there are no posts, and it just shows white space where the content should be. This always happens while viewing a thread, but when I go back to the main page of the forum it lists the posts in the box again. What might cause this issue?