Support Forum?

[Anthony Parsons]

Is there going to be a support forum real soon, as threads have already begun with errors and are going to quickly inundate the discussion forums.

 

[steven s]

Is there going to be a support forum real soon, as threads have already begun with errors and are going to quickly inundate the discussion forums.

I mentioned that last week. Probably just need to be made visible.

 

[Douglas]

A Licensed Members usergroup was mentioned, and you'll see from the customer area you can set a few different forum usernames to gain access to the customer-only forums.
I'm sure it's somewhere on the massive list of things they're trying to accomplish as soon as possible

 

[Paul B]

Please see the announcement here: http://xenforo.com/community/threads/xenforo-1-0-0-beta-1-released.4858/

Specifically this section: "Support for beta software is limited to support on the forums at http://xenforo.com/community. At the point that the software is declared stable, licensees will gain access to our full support system."

 

[steven s]

Please see the announcement here: http://xenforo.com/community/threads/xenforo-1-0-0-beta-1-released.4858/

Specifically this section: "Support for beta software is limited to support on the forums at http://xenforo.com/community. At the point that the software is declared stable, licensees will gain access to our full support system."

I saw that. I thought it would make more sense to divide into separate sections. Installation, importing, etc.

 

[Paul B]

There will be some changes to the forums.

 

[bogus]

I just thought about it, if it will make any sense, at this point now, to opena mod and style Area right now? For me is missing a little more cleared structure here. Just a sugestion

 

[_| () R | Z]

How about a support forum? Currently the bug forum is being used for installation support

 

[MordyT]

Yeah, whats up with that? No private forum for customers? Or am I missing something?

 

[Anthony Parsons]

Nice... already getting quite messy in this one.

 

[Paul B]

Please see here for a statement on the support forum: http://xenforo.com/community/threads/beta-support-please-read.4954/

 

[compwhizii]

It's beta software calm down.

 

[Floris]

If you find a bug, report it, a fix might be supplied or added to the .zip
That's basically the support we can get, I guess

 

[Anthony Parsons]

When I say support forum, I mean not from staff, but an actual forum for support oriented questions. Sorry for any confusion. I understand unsupported beta... but I mean more towards peer to peer support here. This discussion forum is not exactly appropriate IMHO for errors and such.

 

[Paul B]

When I say support forum, I mean not from staff, but an actual forum for support oriented questions. Sorry for any confusion. I understand unsupported beta... but I mean more towards peer to peer support here. This discussion forum is not exactly appropriate IMHO for errors and such.

There will be some changes made to the forums soon.

Please bear with us as we get everything in place.

 

[steven s]

When I say support forum, I mean not from staff, but an actual forum for support oriented questions. Sorry for any confusion. I understand unsupported beta... but I mean more towards peer to peer support here. This discussion forum is not exactly appropriate IMHO for errors and such.

Give them a chance. It's not even been 24 6 4 hours!

 

[Peggy]

They're working on it.

 

[jonsidneyb]

They're working on it.

We wub you Peggy

 

[Peggy]

We wub you Peggy

thank you sweetheart.

 

[Paul B]

What did we tell you?