Subscription/ "Upgrades" Issue

[Ranger375]

In my upgrades section, when a person subscribes to one of my recurring upgrades, they are not listed in the xenforo system unless i physically enter them. Any idea what could be wrong?

 

[Paul B]

See this similar thread for some possible reasons: http://xenforo.com/community/threads/user-upgrades-not-happening.13473/

As well as this post: http://xenforo.com/community/threads/how-do-account-upgrades-work.9901/#post-135740