This morning the spam cleaner stopped working. The pop up shows but when I click on clean up, nothing happens. The little bars move like it is working but it never stops. The clean up button greys out when clicked but after a few seconds it brightens back up.
I also find I am not able to delete the spam threads. I am able to delete other threads, just not the new spam ones.
Can anyone here give me an idea what I should be looking for? The server company sent me the the log error below. Would raising the limit be something I would do or the server company?
PHP-FPM error log alone, account has exceeded it's limitations for this:
[14-May-2016 16:17:36] WARNING: [pool audiokarma] server reached max_children setting (128), consider raising it
It could be... depends on if you are the "server company" maintains it. But one thing to check also is if your site is actually that busy are currently under DDOS.
Several times when I've seen that it has been due to the site being under a simple DDOS attack (mainly the WordPress pingback one). The only real resolution is to typically engage a DDOS service (Securi basically helped alleviate one that I know of).
You need to ascertain WHY it's running out of processes before you just start upping the limits. If it is due to actual verifiable traffic then that is one thing, but not for a DDOS.