Awaiting feedback Some user registration checkboxes not working properly

TheLaw

Well-known member
Licensed customer
Affected version
2.3.x
See here: https://xenforo.com/community/threa...s-not-sending-test-works.235286/#post-1770636

We had a problem with all users being registered with the same IP address of the server. After that was solved and even using a clean installation, the minimum age toggle box would not disable (always showed) and when it did, the age that i entered did not change and stayed at the original setting of 13. This was an issue with a clean install of 2.3.6 as well as 2.3.4.

Note also that with XF's spam tools, it can have some unexpected consequences even if you toggle email confirmation as you will not know that XF will not allow for email confirmation because it checks against IP address lists of banned users and will require manual admin confirmation as a pre-registration activity - so it does function properly but you'll be confused why toggling may not work as you'd expect.
 
Automated triage: Awaiting feedback

Thank you for reporting this issue. We couldn't find a fault in how the minimum age setting is saved. Also, the minimum age is only checked during registration when 'Require date of birth' is enabled. We need a little more detail to look into this.

  • Where exactly do you see the problem: the 'User registration' options page in the admin control panel, or the public registration form?
  • If you untick 'Minimum age', save, and reload the options page, is the box ticked again? Or is the problem that the age check still applies during registration?
  • Was 'Require date of birth' enabled while testing? The minimum age is only checked when it is.
  • Does this happen with all add-ons disabled and the default admin templates? Are there any JavaScript errors in the browser console on the options page?

This is an automated assessment. A member of staff may review and update it.
 
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