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XF 1.5 SMTP errors

Discussion in 'Troubleshooting and Problems' started by Vitor Dos Reis, Feb 26, 2016.

  1. Vitor Dos Reis

    Vitor Dos Reis Active Member

    Try with Mandrill and Amazon SES, always the same error(s):

    Code:
    Zend_Mail_Protocol_Exception: Queued, Email to xxxxxx@ymail.com failed: No connection has been established to email-smtp.eu-west-1.amazonaws.com - library/Zend/Mail/Protocol/Abstract.php:319
    
    Stack Trace
    #0 /home/portab/public_html/library/Zend/Mail/Protocol/Smtp.php(338): Zend_Mail_Protocol_Abstract->_send('RSET')
    #1 /home/portab/public_html/library/Zend/Mail/Transport/Smtp.php(220): Zend_Mail_Protocol_Smtp->rset()
    #2 /home/portab/public_html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
    #3 /home/portab/public_html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
    #4 /home/portab/public_html/library/SV/EmailQueue/XenForo/Model/MailQueue.php(149): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
    #5 /home/portab/public_html/library/XenForo/Deferred/MailQueue.php(10): SV_EmailQueue_XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
    #6 /home/portab/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
    #7 /home/portab/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
    #8 /home/portab/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #9 /home/portab/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #10 {main}
    Code:
    Zend_Mail_Protocol_Exception: Queued, Email to xxxx@gmail.com failed: Could not open socket - library/Zend/Mail/Protocol/Abstract.php:277
    
    Stack Trace
    #0 /home/portab/public_html/library/Zend/Mail/Protocol/Smtp.php(167): Zend_Mail_Protocol_Abstract->_connect('ssl://email-smt...')
    #1 /home/portab/public_html/library/Zend/Mail/Transport/Smtp.php(216): Zend_Mail_Protocol_Smtp->connect()
    #2 /home/portab/public_html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
    #3 /home/portab/public_html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
    #4 /home/portab/public_html/library/SV/EmailQueue/XenForo/Model/MailQueue.php(149): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
    #5 /home/portab/public_html/library/XenForo/Deferred/MailQueue.php(10): SV_EmailQueue_XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
    #6 /home/portab/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
    #7 /home/portab/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
    #8 /home/portab/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
    #9 /home/portab/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
    #10 {main}
    I try with SSL, TSL and no encryption. What can be?
     
  2. Mike

    Mike XenForo Developer Staff Member

    Is mail being sent successfully at all?

    These look like firewall issues causing the outbound connection to be blocked.
     

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