Closed Similar threads widget shows in reports forum even when excluded in options

Mr Lucky

Well-known member
Licensed customer
Affected version
2.3.13
In the ES options:

Do not suggest similar threads when composing in the following forums

One of the forums I have listed for exclusion is the forum where reports go. Similar threads widget is sometimes showing in that forum.
 
Automated triage: As designed

That option only stops similar-thread suggestions from appearing while a new thread is being written in those forums. The Similar threads widget is controlled separately, by its widget positions. To hide it in a particular forum, add a display condition to the widget that checks the thread's forum.

This is an automated assessment. A member of staff may review and update it.
 
Automated triage: As designed

That option only stops similar-thread suggestions from appearing while a new thread is being written in those forums. The Similar threads widget is controlled separately, by its widget positions. To hide it in a particular forum, add a display condition to the widget that checks the thread's forum.

This is an automated assessment. A member of staff may review and update it.
OK that is a workaround for anyone who knows to do that, however the average forum owner would not expect it to be designed that a report forum (that many forum admins configure via settings) should show similar threads when excluded by the ES settings.
 
It isn’t excluded by the ES settings.

The option you talk about prevents similar thread suggestions when composing.

The display of the similar threads widget is a separate concern that isn’t mentioned in the option name or description.

If you would like advice on configuration then that’s a support ticket or support thread, not a bug report, in this case.
 
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