Server issue Server error in Swift Transport (SMTP)

[DragonByte Tech]

Affected version

2.0.10

Error message

Swift_TransportException: Email to CG1644@hotmail.com failed: Expected response code 250 but got code "", with message ""
src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php:383
Generated by: Unknown account - Oct 13, 2018 at 12:09 AM

Stack trace

#0 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(281): Swift_Transport_AbstractSmtpTransport->_assertResponseCode('', Array)
#1 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/EsmtpTransport.php(270): Swift_Transport_AbstractSmtpTransport->executeCommand('RSET\r\n', Array, Array)
#2 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/Esmtp/Auth/LoginAuthenticator.php(46): Swift_Transport_EsmtpTransport->executeCommand('RSET\r\n', Array)
#3 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/Esmtp/AuthHandler.php(176): Swift_Transport_Esmtp_Auth_LoginAuthenticator->authenticate(Object(Swift_SmtpTransport), '<>', '<>')
#4 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/EsmtpTransport.php(332): Swift_Transport_Esmtp_AuthHandler->afterEhlo(Object(Swift_SmtpTransport))
#5 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/AbstractSmtpTransport.php(118): Swift_Transport_EsmtpTransport->_doHeloCommand()
#6 src/XF/Mail/Mailer.php(276): Swift_Transport_AbstractSmtpTransport->start()
#7 src/XF/Mail/Queue.php(65): XF\Mail\Mailer->send(Object(Swift_Message))
#8 src/XF/Job/MailQueue.php(11): XF\Mail\Queue->run(7.9999988079071)
#9 src/XF/Job/Manager.php(241): XF\Job\MailQueue->run(7.9999988079071)
#10 src/XF/Job/Manager.php(187): XF\Job\Manager->runJobInternal(Array, 7.9999988079071)
#11 src/XF/Job/Manager.php(76): XF\Job\Manager->runJobEntry(Array, 7.9999988079071)
#12 job.php(14): XF\Job\Manager->runQueue(false, 8)
#13 {main}

Request state

array(4) {
  ["url"] => string(8) "/job.php"
  ["referrer"] => string(88) "https://www.dragonbyte-tech.com/threads/error-when-trying-to-add-new-mailing-list.22887/"
  ["_GET"] => array(0) {
  }
  ["_POST"] => array(0) {
  }
}

We're using Amazon SES over SMTP, since I notice it's happening in the login function it may have been an outage somewhere between ourselves and Amazon SES but I thought I'd report it just in case.


Fillip

 

[Mike]

Yeah, this just looks like some sort of SMTP communication issue. Not a ton we can do about that (we already trap this error, but logging it is important).