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Server Error - Emailing Users

Discussion in 'Troubleshooting and Problems' started by Harry Rogers, Apr 21, 2011.

  1. Harry Rogers

    Harry Rogers Member

    Tried to send an email via ACP to my board members. It cycled through a few hundred and then errored out with this:

    Attached Files:

  2. Brogan

    Brogan XenForo Moderator Staff Member

    Is there anything in the Server Error Logs?

    Do you have any email sending limits? Shared hosts for example usually only allow a few hundred per hour (not that it should cause this error).
  3. Harry Rogers

    Harry Rogers Member

    Server error logs show: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:140D00CF:SSL routines:func(208):reason(207) library/Zend/Mail/Protocol/Abstract.php:324 Today at 3:10 AM Details

    My host is a dedicated box, it's using smtp to google (commercial). The number of messages it was going to send was 13,000.
  4. Mike

    Mike XenForo Developer Staff Member

    Something went wrong verifying the certificate from Google it looks like (SSL_F_SSL_VERIFY_CERT_CHAIN). Given that it worked for a few, I'm not sure why it would break after a little while. A low-level error like that is definitely something we don't have control over.
  5. Spenser

    Spenser Active Member

    Probably some kind of spam prevention at Google's mailserver?
  6. Harry Rogers

    Harry Rogers Member

    That's what I'm thinking also.
  7. Brett Peters

    Brett Peters Well-Known Member

    Was the error due to XF sending 1300 emails all at once with no email throttling ?

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