XF 2.3 RM & ES stuck on Processing (2.3.5)

CedricV

CedricV

Well-known member
The forums have successfully upgraded to 2.3.5 and then it prompt me to upgrade the RM and ES add on.

Both are stuck in the admin.php?tools/run-job

1738251424365.webp

Tried to rebuild manually multiple times without success.

Am I doing something wrong here?

TIA.
 
Solution
Chris D
On the terminal you would need to change directory (cd) to the directory where your XenForo files are, e.g. maybe something like (wouldn't be able to tell you for vertain)

Code: 
cd /home/domain/public_html

From there the php cmd.php xf:rebuild-master-data command should work
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Sorry to chime in = I followed the php cmd.php xf:rebuild-master-data advice

Received

Importing... Master data (Templates)
Importing... Master data (Templates: 13.7%)
Importing... Master data (Templates: 41.3%)
Importing... Master data (Templates: 64.3%)
Rebuilding... Phrases .
Rebuilding... Phrases . . .
Rebuilding... Phrases . . . . .
Rebuilding... Phrases . . . . . . .
Rebuilding... Phrases . . . . . . . . .
Rebuilding... Templates . . .
Rebuilding... Permissions (1303)

Master data rebuilt successfully. Time taken to import and rebuild: 93.70s


but I still get stuck on processing when trying to update standard lib or digital point - I tried to disable digital point temp but that just broke pics
 
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You probably have to disable the add-ons, ignore any consequences of that, and then rebuild master data. That being said, not sure how digitalpoint's add-on would have broken pictures -- the only reason that was mentioned was because the previous customer had his PWA add-on installed and I spotted that there was some weird interaction.

Alternatively you could disable all add-ons.

You can do that from the CLI with:

Code: 
php cmd.php xf-addon:disable

And then follow it up with:

Code: 
php cmd.php xf:rebuild-master-data

Then upgrade the affected add-ons before running the following to re-enable any add-ons that were disabled previously:

Code: 
php cmd.php xf-addon:enable
 
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@Chris D that was the magic trick. I had to disable them then run
php cmd.php xf:rebuild-master-data

Which allowed me to install the newer versions of the digitalpoint and standard lib. Pictures broke because Im using cloudflare plugin for image storage on R2. Heck of a lot cheaper than trying to do it on AWS
 
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I hope there will be a fix soon as i run into this eacht time i want to update add-on, update TH styles and remove files true the add-on system.

/edit: After i upgrade XON Standard Libary from x.9 to x.11 it seems ok now.
 
Last edited:
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Chris D said:
You probably have to disable the add-ons, ignore any consequences of that, and then rebuild master data. That being said, not sure how digitalpoint's add-on would have broken pictures -- the only reason that was mentioned was because the previous customer had his PWA add-on installed and I spotted that there was some weird interaction.

Alternatively you could disable all add-ons.

You can do that from the CLI with:

Code: 
php cmd.php xf-addon:disable

And then follow it up with:

Code: 
php cmd.php xf:rebuild-master-data

Then upgrade the affected add-ons before running the following to re-enable any add-ons that were disabled previously:

Code: 
php cmd.php xf-addon:enable
Click to expand...
life saver.
 
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Not sure whether I had to open a fresh thread on this, just tell me and I'll proceed:

This (2.3.6) is the second time I try to upgrade from 2.3.4.
This time I followed what @Chris D suggested: disabling all add-ons, rebuild and then re-enabling them.

But the result was the same: as a minor bug I found (once more) that the timestamp on all threads changed to something like x-x-after today (I didn't take a screenshot, sorry). The major one was that I couldn't update the Enhanced Search because the system stopped responding. The screen said ‘processing’ but there was no evidence of it as the orange progress bars on the screen. Once I refreshed the page I found that the E.S. update hadn't even downloaded as the CP was asking me -again- to update the addon. Same behavior when I tried to disabl any addon manually from the ACP

Moreover this is what the console said:

1739372704256.webp

So, I have decided not to update neither XF nor ES while waiting for a version that solves these problems.
What surprises me is that there have not been more comments on this issue.
 
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You can submit a ticket if you’d like us to take a closer look.

We can only really repeat what has fixed it for the small number of people who have reported it so far.
 
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I was finally able to update by uninstalling (not disabling) all Xon and Aphelion add-ons (thanks, Andy). For the date issue I also disabled caching as suggested by CedricV.

I then reinstalled the Standard Library in its latest version along with its add-ons and everything seems to be in order now

Thank you
 
Last edited:
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Goldoff said:
I was finally able to update by uninstalling (not disabling) all Xon and Aphelion add-ons (thanks, Andy). For the date issue I also disabled caching as suggested by CedricV.

I then reinstalled the Standard Library in its latest version along with its add-ons and everything seems to be in order now

Thank you
Click to expand...

would have assumed "php cmd.php xf-addon:disable" should have worked as well, but sometimes gremlins happen.
 
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I had this issue of OP
Used /install/index.php?upgrade/
To force rebuild master data.
Board back online but
/admin.php?pwa/
Says "Your board does not meet the requirements to be an installable progressive web app. Please ensure the settings listed below are filled out correctly."

Untitled.webp

The Install the app link is still there and it does install the app, and the app works.
Idk if this option will disappear in 24hs though.
 
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