CTXMedia
Well-known member
Is there any way of visually indicating a new reply to a report? Or maybe all mods & admins getting an alert when a new reply is made in the Report Centre?
Mods are not seeing responses in the Report Centre simply because they don't check it every 15 mins. or so (they want to use the forums, not spend their time flipping back and forth to the Report Centre) and they don't get any form of notification or visual aid to help them identify that there has been a response.
Previously when reports were posted as threads into a forum it wasn't a problem as they could "see" that new replies had been made in the mods forum and we had much better communication between us and quicker responses to on-going issues - but that has been quite stilted since moving to XF and continues to be a problem.
Have any of you managed to find a way around this at all?
Cheers,
Shaun
Mods are not seeing responses in the Report Centre simply because they don't check it every 15 mins. or so (they want to use the forums, not spend their time flipping back and forth to the Report Centre) and they don't get any form of notification or visual aid to help them identify that there has been a response.
Previously when reports were posted as threads into a forum it wasn't a problem as they could "see" that new replies had been made in the mods forum and we had much better communication between us and quicker responses to on-going issues - but that has been quite stilted since moving to XF and continues to be a problem.
Have any of you managed to find a way around this at all?
Cheers,
Shaun
Upvote
6