XF 1.5 Reoccurring Error

Pixel Squad Ltd

Active member
Over the past few weeks I keep getting the same two errors in my server error log and I don't know what they are.

It's not the same user that is receiving and I don't know how severe the error is. So, just to make sure I thought I would post it here and see how I can prevent this error from happening.

I sent out a mass email a few weeks back and my battery died on my phone before the operation completed and when I come back I had load of errors then. I don't know if that has anything to do with it.

XF error.png

Regards,
Carl
 

Mike

XenForo developer
Staff member
There's unlikely to be much you can do to prevent this, but can you show the stack trace from those messages?
 

Pixel Squad Ltd

Active member
@Mike yeah sure, here it is...

Error Info

Zend_Mail_Protocol_Exception: Email to (EMAIL ADDRESS) failed (after retry): 4.7.0 Try again later, closing connection. (MAIL) r127sm27697995wmf.23 - gsmtp -library/Zend/Mail/Protocol/Abstract.php:431
Generated By: Unknown Account, Yesterday at 9:13 AM
Stack Trace
#0 /home/crimecoa/public_html/library/Zend/Mail/Protocol/Smtp.php(261): Zend_Mail_Protocol_Abstract->_expect(250, 300)
#1 /home/crimecoa/public_html/library/Zend/Mail/Transport/Smtp.php(224): Zend_Mail_Protocol_Smtp->mail('mailer@crimecoa...')
#2 /home/crimecoa/public_html/library/Zend/Mail/Transport/Abstract.php(348): Zend_Mail_Transport_Smtp->_sendMail()
#3 /home/crimecoa/public_html/library/Zend/Mail.php(1194): Zend_Mail_Transport_Abstract->send(Object(Zend_Mail))
#4 /home/crimecoa/public_html/library/XenForo/Model/MailQueue.php(91): Zend_Mail->send(Object(Zend_Mail_Transport_Smtp))
#5 /home/crimecoa/public_html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
#6 /home/crimecoa/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
#7 /home/crimecoa/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
#8 /home/crimecoa/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /home/crimecoa/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
#10 {main}
Request State
array(3) {
["url"] => string(44) "http://www.crimecoastforums.com/deferred.php"
["_GET"] => array(0) {
}
["_POST"] => array(3) {
["_xfRequestUri"] => string(47) "/threads/switch-dual-account-in-one-device.346/"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}

AND

Error Info
ErrorException: fwrite(): SSL operation failed with code 1. OpenSSL Error messages: error:140D00CF:SSL routines:SSL_write:protocol is shutdown -library/Zend/Mail/Protocol/Abstract.php:324
Generated By: Unknown Account, Yesterday at 9:13 AM
Stack Trace
#0 [internal function]: XenForo_Application::handlePhpError(2, 'fwrite(): SSL o...', '/home/crimecoa/...', 324, Array)
#1 /home/crimecoa/public_html/library/Zend/Mail/Protocol/Abstract.php(324): fwrite(Resource id #72, 'QUIT\r\n')
#2 /home/crimecoa/public_html/library/Zend/Mail/Protocol/Smtp.php(385): Zend_Mail_Protocol_Abstract->_send('QUIT')
#3 /home/crimecoa/public_html/library/Zend/Mail/Transport/Smtp.php(183): Zend_Mail_Protocol_Smtp->quit()
#4 /home/crimecoa/public_html/library/XenForo/Model/MailQueue.php(87): Zend_Mail_Transport_Smtp->resetConnection()
#5 /home/crimecoa/public_html/library/XenForo/Deferred/MailQueue.php(10): XenForo_Model_MailQueue->runMailQueue(7.9999969005585)
#6 /home/crimecoa/public_html/library/XenForo/Model/Deferred.php(295): XenForo_Deferred_MailQueue->execute(Array, Array, 7.9999969005585, '')
#7 /home/crimecoa/public_html/library/XenForo/Model/Deferred.php(429): XenForo_Model_Deferred->runDeferred(Array, 7.9999969005585, '', false)
#8 /home/crimecoa/public_html/library/XenForo/Model/Deferred.php(374): XenForo_Model_Deferred->_runInternal(Array, NULL, '', false)
#9 /home/crimecoa/public_html/deferred.php(23): XenForo_Model_Deferred->run(false)
#10 {main}
Request State
array(3) {
["url"] => string(44) "http://www.crimecoastforums.com/deferred.php"
["_GET"] => array(0) {
}
["_POST"] => array(3) {
["_xfRequestUri"] => string(47) "/threads/switch-dual-account-in-one-device.346/"
["_xfNoRedirect"] => string(1) "1"
["_xfResponseType"] => string(4) "json"
}
}
 

Mike

XenForo developer
Staff member
The second error is happening because of the first. I'll see if I can prevent that in future.

However, ultimately, it's the first one that's causing the problem, and this is Gmail's SMTP server rejecting you for some reason. They aren't giving a specific reason, though it might be rate limiting. If you're sending a lot of mail, it may be time to use a different SMTP provider.
 
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