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XF 1.3 Registration problems

Discussion in 'Troubleshooting and Problems' started by PAPPACLART, Sep 25, 2014.


    PAPPACLART Active Member


    There seems to be a problem with registration on my site I noticed it myself when I was testing the registration process. Now I have had some reports from prospective members encountering the same problem.

    Please try and registered HERE

    There seems to be duplicate fields yet I do not have any custom fields that match. Like 2 emails fields while one asks to leave blank?

    Any suggestions?
  2. Mike

    Mike XenForo Developer Staff Member

    I would first reimport the master data.

    But then you need to confirm on a default style with add-ons disabled. It's almost certainly issues with template customizations or add-ons.

    PAPPACLART Active Member

    Hey Mike thanks for the reply.

    How would I re import master data? I will be updating to xenforo 1.4 over the weekend, would that fix it?
  4. Mike

    Mike XenForo Developer Staff Member

    You can go to <url>/install/.

    I would suggest that upgrading is unlikely to fix it because the conflicts will still be there. The upgrade may make it more difficult to handle as well, because the registration form template has very important changes (for honeypots).

    PAPPACLART Active Member

    Ok doing that now, thanks again @Mike its processing now....


    PAPPACLART Active Member

    Process has finished but it appears the problem persists?

    These are my addons, not all are activated. Do you have a suggestion s as to what addon could be causing the conflict?

    1. .
      Bb Codes & Buttons Manager 3.0.4

    2. ******* - Extra Navigation Menu 1.1.4[/paste:font]

    3. Calendar by Waindigo 1.0.2[/paste:font]

    4. Custom Fields by Waindigo 2.0.6b[/paste:font]

    5. Join User Group by Waindigo 1.1.6[/paste:font]
    6. D
      Last Post Avatar by Waindigo 1.1.8d[/paste:font]
    7. ..
      Master Forums by Waindigo 1.0.0[/paste:font]
    8. .
      Nodes As Tabs 1.2.2[/paste:font]
    9. Delete...
      Resource Category List Navigation by Waindigo 1.0.0a[/paste:font]
    10. Delete...
      Resource Events by Waindigo 1.0.3[/paste:font]

    11. Resource Icons by Waindigo 1.0.1[/paste:font]

    12. Sitemap for XenForo 1.5.2[/paste:font]
    13. .
      Tabs by Waindigo 1.0.1c[/paste:font]

    14. Thumbnails by Waindigo 2.1.0a[/paste:font]

    15. TinyMCE Quattro 2.4.1[/paste:font]

    16. Top Posters of Month 1.2.2[/paste:font]
    17. .
      Xen Cache 1.0.1[/paste:font]

    18. XenForo Resource Manager 1.1.3[/paste:font]

    19. [8wayRun.Com] XenAtendo (Events) 1.5.0[/paste:font]
    20. .

      [Tinhte] Attach Image Optimization 2.2.11[/paste:font]

    21. Controls

      [******] Custom Node Icon 0.9
  7. thedude

    thedude Well-Known Member

    As a baseline why don't you disable all of them then see if registration works. If it does, re enable them one by one until you find the one causing issue.
  8. Brogan

    Brogan XenForo Moderator Staff Member

    Do you have any outdated templates?

    PAPPACLART Active Member

    None at all.
  10. Russ

    Russ Well-Known Member

    Looks like you're running 1.3 but you have the honeypot fields showing on your style which were introduced in 1.4. More than likely running a 1.4 version of the style on a 1.3 board which could be causing issues?

    PAPPACLART Active Member

    Thanks guys for the responses. @Russ yes my theme supports xenforo 1.4, but it should also support 1.3 also.

    What do you guys suggest, do as @thedude advised, and disable addons or simpply update xenforo to 1.4 to match the latest version of my theme?
  12. Brogan

    Brogan XenForo Moderator Staff Member

    You can either get a compatible style - the one you are using doesn't seem to be compatible with 1.3, or upgrade XenForo to 1.4.1.

    PAPPACLART Active Member

    Hey Guys, just updated to Xenforo 1.4.1 and so far so good. Registration issue has resolved itself.

    I was supposed to update to 1.4 last week, so updated all of my plugins prior but had to cancel.

    Thanks to
    @Brogan @Russ @thedude @Mike
    thedude and Russ like this.

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