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Not a Bug Registration Emails are now considered spam because of the HTML content.

Discussion in 'Resolved Bug Reports' started by Ferdinand, Dec 5, 2012.

  1. Ferdinand

    Ferdinand Active Member

    Gmail now consideres the default registration email sent through XenForo as spam, I am unsure if other email providers will soon do this or do this already.
    Screen Shot 2012-12-05 at 12.45.41.png

    The point is I need to [1-Essential] be able to adjust this (I have already tried the phases it needs to be done to the whole html document, but where will I find this.
    [2-Desirable] have it easier to make changes to something like this without going into the ftp to find the file.

    So it all about the code. Thank You
  2. Chris D

    Chris D XenForo Developer Staff Member

    Gmail doesn't consider my registration emails as spam, therefore, not a bug.

    You will need to begin looking at your Mail server setup first.
  3. Ferdinand

    Ferdinand Active Member

    My mail server is through google apps for education, all SMTP is correct, none of the other messages from our board go into a spam/junk folder, perhaps it is just on my HTML files, either way they need to be changed.
  4. Chris D

    Chris D XenForo Developer Staff Member

    Changed to what?

    This isn't a bug. I've just signed up to another XenForo site with two different Gmail accounts, domestic and Apps for Business and neither confirmation e-mail went into Spam.

    Hmm... I've just registered at your site, and the e-mail was delivered straight to my Inbox.

    This all suggests an issue with your mailbox settings.

    My mailbox settings are default, perhaps you or your email administrator has set the spam detection levels too high.

    Either way, this isn't a XenForo issue. I would consult your Gmail settings or seek further assistance from the relevant support team at Google.
  5. Ferdinand

    Ferdinand Active Member

    Well thank you for taking the time to attempt registration, I will review the settings with our google account spam filter.

    (Are you using standard public Gmail?)
  6. erich37

    erich37 Well-Known Member

    there is an option in ACP at which you can change from "HTML"-email to "Standard-email".
  7. Chris D

    Chris D XenForo Developer Staff Member

    Google Apps for Business but I did sign up using my public Gmail account on another XenForo site no problem.

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