XF 1.5 Registered users don't receive confirmation mail?

HSP

Member
Today i promoted my forum for the first time and i received complains they didn't received a confirmation mail. Upon i checked under "Users-> Search for users" and checked the box Awaiting email confirmation. I had 3 pages of new registered users who all needs to confirm.

Users have checked their spambox etc. So i tried it out myself, i found no difficulties at all.

Please advice?
 
So i tried it out myself, i found no difficulties at all.
Presumably that means you received the email?

If so, that confirms everything is set up correctly and working.

You can check the server mail log to confirm the status of the other emails.
If they were sent successfully then it's more than likely going to be a spam or possibly blacklist issue.
 
server mail

is saying this:

Code:
Feb 29 23:33:33 vps1 dovecot[1184]: auth: Error: passwd-file(joel1,50.202.230.114,<PxwqPfAsrQAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:33:35 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<joel1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<PxwqPfAsrQAyyuZy>
Feb 29 23:35:08 vps1 dovecot[1184]: auth-worker(18059): shadow(ashanti,12.160.103.210): unknown user
Feb 29 23:35:08 vps1 dovecot[1184]: auth: Error: passwd-file(ashanti,12.160.103.210,<ArLZQvAsKgAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:35:10 vps1 dovecot[1184]: pop3-login: Disconnected (auth failed, 1 attempts in 2 secs): user=<ashanti>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<ArLZQvAsKgAMoGfS>
Feb 29 23:37:24 vps1 dovecot[1184]: auth-worker(18072): shadow(joel1,50.202.230.114): unknown user
Feb 29 23:37:24 vps1 dovecot[1184]: auth: Error: passwd-file(joel1,50.202.230.114,<q0jwSvAszwAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:37:26 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<joel1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<q0jwSvAszwAyyuZy>
Feb 29 23:39:31 vps1 dovecot[1184]: auth-worker(18195): shadow(ashely,12.160.103.210): unknown user
Feb 29 23:39:31 vps1 dovecot[1184]: auth: Error: passwd-file(ashely,12.160.103.210,<sGV6UvAs6gAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:39:33 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<ashely>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<sGV6UvAs6gAMoGfS>
Feb 29 23:41:18 vps1 dovecot[1184]: auth-worker(18238): shadow(joel1,50.202.230.114): unknown user
Feb 29 23:41:18 vps1 dovecot[1184]: auth: Error: passwd-file(joel1,50.202.230.114,<aDzhWPAs6QAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:41:20 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<joel1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<aDzhWPAs6QAyyuZy>
Feb 29 23:43:53 vps1 dovecot[1184]: auth-worker(18262): shadow(ashia,12.160.103.210): unknown user
Feb 29 23:43:53 vps1 dovecot[1184]: auth: Error: passwd-file(ashia,12.160.103.210,<zIIiYvAsvAAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:43:55 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<ashia>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<zIIiYvAsvAAMoGfS>
Feb 29 23:45:11 vps1 dovecot[1184]: auth-worker(18281): shadow(joel1,50.202.230.114): unknown user
Feb 29 23:45:11 vps1 dovecot[1184]: auth: Error: passwd-file(joel1,50.202.230.114,<dDvEZvAsSgAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:45:13 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<joel1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<dDvEZvAsSgAyyuZy>
Feb 29 23:48:16 vps1 dovecot[1184]: auth-worker(18305): shadow(ashleigh,12.160.103.210): unknown user
Feb 29 23:48:16 vps1 dovecot[1184]: auth: Error: passwd-file(ashleigh,12.160.103.210,<lJvHcfAs0wAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:48:18 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<ashleigh>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<lJvHcfAs0wAMoGfS>
Feb 29 23:49:04 vps1 dovecot[1184]: auth-worker(18305): shadow(joel1,50.202.230.114): unknown user
Feb 29 23:49:04 vps1 dovecot[1184]: auth: Error: passwd-file(joel1,50.202.230.114,<PVGodPAsCQAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:49:06 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<joel1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<PVGodPAsCQAyyuZy>
Feb 29 23:52:38 vps1 dovecot[1184]: auth-worker(18455): shadow(ashli,12.160.103.210): unknown user
Feb 29 23:52:38 vps1 dovecot[1184]: auth: Error: passwd-file(ashli,12.160.103.210,<qeRugfAsqgAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:52:40 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<ashli>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<qeRugfAsqgAMoGfS>
Feb 29 23:52:54 vps1 dovecot[1184]: auth-worker(18455): shadow(joel1,50.202.230.114): unknown user
Feb 29 23:52:54 vps1 dovecot[1184]: auth: Error: passwd-file(joel1,50.202.230.114,<NhFegvAs4gAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:52:56 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<joel1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<NhFegvAs4gAyyuZy>
Feb 29 23:55:31 vps1 dovecot[1184]: auth-worker(18492): shadow(john1,50.202.230.114): unknown user
Feb 29 23:55:31 vps1 dovecot[1184]: auth: Error: passwd-file(john1,50.202.230.114,<5oqyi/AsJQAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:55:33 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<john1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<5oqyi/AsJQAyyuZy>
Feb 29 23:57:01 vps1 dovecot[1184]: auth-worker(18499): shadow(ashlie,12.160.103.210): unknown user
Feb 29 23:57:01 vps1 dovecot[1184]: auth: Error: passwd-file(ashlie,12.160.103.210,<qq4QkfAs0wAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:57:03 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<ashlie>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<qq4QkfAs0wAMoGfS>
Feb 29 23:59:26 vps1 dovecot[1184]: auth-worker(18517): shadow(john1,50.202.230.114): unknown user
Feb 29 23:59:26 vps1 dovecot[1184]: auth: Error: passwd-file(john1,50.202.230.114,<5pq/mfAsrQAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Feb 29 23:59:28 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<john1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<5pq/mfAsrQAyyuZy>
Mar  1 00:01:20 vps1 dovecot[1184]: auth-worker(18547): shadow(ashly,12.160.103.210): unknown user
Mar  1 00:01:20 vps1 dovecot[1184]: auth: Error: passwd-file(ashly,12.160.103.210,<I1mNoPAsdQAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Mar  1 00:01:22 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<ashly>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<I1mNoPAsdQAMoGfS>
Mar  1 00:03:22 vps1 dovecot[1184]: auth-worker(18560): shadow(john1,50.202.230.114): unknown user
Mar  1 00:03:22 vps1 dovecot[1184]: auth: Error: passwd-file(john1,50.202.230.114,<AmPOp/As7wAyyuZy>): stat(/etc/virtual//passwd) failed: No such file or directory
Mar  1 00:03:24 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<john1>, method=PLAIN, rip=50.202.230.114, lip=79.170.94.225, session=<AmPOp/As7wAyyuZy>
Mar  1 00:05:43 vps1 dovecot[1184]: auth-worker(18573): shadow(ashlyn,12.160.103.210): unknown user
Mar  1 00:05:43 vps1 dovecot[1184]: auth: Error: passwd-file(ashlyn,12.160.103.210,<ec8usPAsRQAMoGfS>): stat(/etc/virtual//passwd) failed: No such file or directory
Mar  1 00:05:45 vps1 dovecot[1184]: pop3-login: Aborted login (auth failed, 1 attempts in 2 secs): user=<ashlyn>, method=PLAIN, rip=12.160.103.210, lip=79.170.94.225, session=<ec8usPAsRQAMoGfS>
 
Dovecot is for reading local mailboxes. Your outgoing mail is probably something like Postfix and in /var/log/maillog (or fairly similar).
 
Are all the bounce backs from the same or similar domains?
I had two weeks of issues with hotmail, live and Outlook domains due to Microsoft not allowing our mail to pass. Since rectified by contacting them.
 
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