I have been with Mike from past 2-3 months now. There is no question towards his skills and abilities. Somtimes, its an issue from datacenter and if they provide bad support than you can't really do much. Unfortunately, Mike's data center is not very cooperative at all times. Yes, there were some downtime in the past but Mike was very responsive to it. He answered all the calls, call back if he misses on, reply all the email on time and provide all sort of support.I like you Mike, i dont want to have some sort of animosity towards you, or rubbish your livelihood. But im just saying that there are far far better web hosts for xenforo around. You are helpful and quick to respond, but i feel that there are far more experienced and knowledgeable ppl around when it comes to hosting who can get things fixed asap and know what they are doing. I did not appreciate my site going on and off like a yoyo just because you were 'performing a patch' every couple of days....i dont experience that anywhere else.
Do not forget, he offered premium addon (hourly backup) for free for some downtime by data center.
so OVH is to blame not Mike.