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Received Cease and Desist from XenForo

Discussion in 'General XenForo Discussion and Feedback' started by cmeinck, Jun 12, 2011.

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  1. cmeinck

    cmeinck Well-Known Member

    Not sure why, but my new site was somehow tagged as not being licensed. I received a nasty gram from Susan at XenForo. All of my forum information is correctly entered in the customer portal, which I checked again to be sure.

    Very odd. I've even asked for critique here at XF for WiiUCommunity.com, which is the site being questioned.

    Something must not be working right for me to get tagged incorrectly. I'm sure it will get sorted out, but it's never a comfortable feeling getting threats of contacting my host and having the site taken down -- especially when I'm working hard to get it off the ground.
  2. James

    James Well-Known Member

    You should submit a support ticket with the information on your site (customer number, etc). It's probably an oversight, but you should submit the ticket to be sure!
  3. cmeinck

    cmeinck Well-Known Member

    Thanks. That's a good idea. My first support ticket.:)
  4. Russ

    Russ Well-Known Member

    Who's susan? ;p
  5. Brogan

    Brogan XenForo Moderator Staff Member

    I'll close this as you've opened a ticket.

    I've also made the guys aware.

    Are you sure the cease and desist isn't from Nintendo for the domain name?
    There is no Susan at XenForo.
  6. Mike

    Mike XenForo Developer Staff Member

    The C&D was bogus. Unfortunately it's not easy for us to prevent that, but if you get an email that you don't think is truly from us, please submit a ticket to us about it and we'll look into it.
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