1. When someone fills out the contact form, we receive the email but when we reply it actually just replies to us. We have to find their email then create a new email to send them back an email. We are using Google apps btw, not sure if that matters or not. 2. Bounce emails: Im not exactly sure of what I should be putting for the bounce email, automated bounce handler etc. - It seems that a few emails keeps coming back to us bouncing non stop and want to put a stop to that. Do I need to create a brand new email address for this? Or do I just use the same email info as we use to send messages out?