Query on alerts/notifications

[AdrianH]

Alerts have worked for conversations and where people have "liked " a post ,reply or thread I made,the alerts have been pretty much instant.

Today though there have been several posts replied to and one thread I started got 4 replies within a couple of minutes,there has not been any alert to these.

Can we have a run down on how the system is supposed to work please?

 

[Brandon_R]

Could be a cron job that does the alerts and it got ran after the replies were made.

 

[Onimua]

As far as I understand, you get an Alert for the first reply to a thread you're watching or have started. If you're not getting an Alert for replies to a thread you started, this may be As Designed although personally I think you should get an alert for it.

I think that's how the system works for threads.

 

[Eric J.]

Also, you only get 1 alert at a time per thread. So if you get an alert for a thread and never check it, you'll never get another, however, once you check it, a new reply will send another one. Only if you're watching the thread though.

At least that's how I took it.

 

[Mike]

There appears to be an intermittent bug in sending that one alert as well. I haven't tracked it down yet, but if you don't get that alert you don't get any until you read it again. (Makes sense: the one opportunity is missed.)