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Query on alerts/notifications

Discussion in 'XenForo Pre-Sales Questions' started by AdrianH, Jul 30, 2010.

  1. AdrianH

    AdrianH Active Member

    Alerts have worked for conversations and where people have "liked " a post ,reply or thread I made,the alerts have been pretty much instant.

    Today though there have been several posts replied to and one thread I started got 4 replies within a couple of minutes,there has not been any alert to these.

    Can we have a run down on how the system is supposed to work please?
  2. Brandon_R

    Brandon_R Guest

    Could be a cron job that does the alerts and it got ran after the replies were made.
  3. Onimua

    Onimua Well-Known Member

    As far as I understand, you get an Alert for the first reply to a thread you're watching or have started. If you're not getting an Alert for replies to a thread you started, this may be As Designed although personally I think you should get an alert for it.

    I think that's how the system works for threads.
  4. Eric J.

    Eric J. Well-Known Member

    Also, you only get 1 alert at a time per thread. So if you get an alert for a thread and never check it, you'll never get another, however, once you check it, a new reply will send another one. Only if you're watching the thread though.

    At least that's how I took it.
  5. Mike

    Mike XenForo Developer Staff Member

    There appears to be an intermittent bug in sending that one alert as well. I haven't tracked it down yet, but if you don't get that alert you don't get any until you read it again. (Makes sense: the one opportunity is missed.)

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