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Purchasing XF is not easy process!

Discussion in 'XenForo Pre-Sales Questions' started by Adham.M, Mar 21, 2013.

  1. Adham.M

    Adham.M Active Member

    Dear All ,

    I contacted the sales team of XF and they told me that they only accept paypal gateway which is not supported by a lot of countries and the alternative way is Bank Transfer which takes time and really I don't like it .

    So We want to ask XF team to add 2Checkout or any CC payment gateway which will make purchasing license more easy and more quick .

    What's your opinion guys ? , Do you think xf team will add another CC payment gateway or even moneybookers or alertpay ?

    Thanks a lot :)
    optrex, Adam Howard and faeronsayn like this.
  2. tafreehm

    tafreehm Well-Known Member

    Paypal supports my country, but I think they should be open for all.
  3. Adham.M

    Adham.M Active Member

    There's a lot of countries which are not supported by paypal like my country :S , and I want to buy the license so I should go to bank and then transfer money and then wait until the money reaches and then wait until they verify my payment and after all of that . THEY MAY TELL ME THAT THERE'S A PROBLEM , lol :D
    Adam Howard likes this.
  4. tafreehm

    tafreehm Well-Known Member

    yes, I agree. Thats why I said "they should be open for all" as many other might just scratch their bum and run away from all the hassle that you've been through.
    Adam Howard likes this.
  5. erich37

    erich37 Well-Known Member

    just do it via bank-transfer.

    XenForo is worth the time (maybe 1 week of waiting for the bank-transfer ?).

    You definitely loose more time messing around with some other software :cautious:
    0xym0r0n likes this.
  6. BGL

    BGL Well-Known Member

    Long time complaint with XenForo is it is hard to purchase. Took me a week of wrangling with PayPal to buy it. Just nutty that any company, much less a small start-up, would put up roadblocks to purchasing their product. They really need to belly up and get a merchant account and take credit cards directly.
    abdfahim, Adam Howard, Lucas and 2 others like this.
  7. Adham.M

    Adham.M Active Member

    I hope one of sales team say his opinion .
    Adam Howard likes this.
  8. Adham.M

    Adham.M Active Member

    I strongly hope that happen very soon .
    Adam Howard likes this.
  9. Morgain

    Morgain Well-Known Member

    With online banking or telephone banking a direct bank transfer is pretty easy.
    It shouldn't take more than 4 days to process and many banks it takes only a few hours.
  10. Cambion

    Cambion Well-Known Member

    I had a slight annoyance with buying my licence. It wasn't Xenforo's fault.
    Apparently, when i tried to use my debit card, it wanted me to enter my number in on paypal so they could call and verify. Everytime i clicked the button for paypal to call me, it said my number was not valid/had not been activated even though it showed it on my account.

    Had to contact paypal and they managed to fix it :) But that annoyance alone almost cost me the desire to buy a licence.

    Hopefully you will figure out a way to buy your licence!
    Adam Howard and Adham.M like this.
  11. Ashley

    Ashley Business Guy Staff Member

    It is a consideration. However, it is not going to get attention at this time, important as it may be, as we have other matters to attend, like a release...or 2.

    It is worth mentioning that PayPal does take credit card payments directly. However, in some countries PayPal has limited use. We work with those who have issues and it is surmountable with patience and understanding.
    Jeffin, Mr_Bob, Veer and 11 others like this.
  12. Adham.M

    Adham.M Active Member

    Thank you for your answer =)
    Adam Howard likes this.
  13. BGL

    BGL Well-Known Member

    You'll have to wrestle with PayPal and hope it works. Took over week to get it work from US. I think Biz 101, Page 1 says "Make it easy to buy your product".
  14. samo

    samo Active Member

    Hopefully not for long as Dwolla is looking very promising and cuts out some of the headache's and extra fee's such as paypal for merchants and consumers, definitely one to keep an eye out for and maybe one for xenforo to possibly look into down the line as well.
  15. Arty

    Arty Well-Known Member

    Better not. They are now just gateway to paypal that charges higher fees. Whenever client purchases something it just shows big "buy with paypal" button and tiny links to purchase with credit card. Also if working with currency other than USD they take extra 10% in currency conversion without notifying anyone. I've dumped them last year because of that.
  16. Onimua

    Onimua Well-Known Member

    Unfortunately Dwolla is still US-only and they don't have plans to change that soon.
    Luke F likes this.
  17. HWS

    HWS Well-Known Member

    It is also not very difficult to open a Google Checkout (Wallet) Account which is supported by many more countries compared to PayPal.

    But XenForo can choose it's own priorities. I personally prefer if they spend their precious time releasing new versions! Thanks!
    Adam Howard likes this.
  18. Deebs

    Deebs Well-Known Member

    The moment they do that they will open themselves up to a world of pain known as PCI compliance (if they take card details directly themselves via any method). You do not want that mess on your hands.
  19. BGL

    BGL Well-Known Member

    If street vendors can take credit cards for fake Rolexes off fold up tables on the corner via their iPhone swipes, so can XenForo. It is beyond quirky or cute that XenForo is limited to PayPal which has likely cost them considerable sales.

    Direct credit card is what real businesses do, virtual or brick. For a subscription service like XenForo with yearly renewal, adding in auto-renewal option is a huge money maker. "Hey what's that $40 charge? Oh my XenForo renewal...cool"

    But the real issue is barrier to new purchase that PayPal represents.
    Adam Howard likes this.
  20. James Freeman

    James Freeman Member

    The needs of the many outway the needs of the few.

    I think your best bet is that you purchase it via bank transfer - yes, it might take some time but you've waited 2 years till now to purchase the software, whats another week?

    As Jake would say,
    More waiting is required.

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