Purchasing Problem

Blakefire

Active member
I am trying to buy XenForo but every time I go buy it PayPal gives me this error.
The card you entered cannot be used for this payment. Please enter a different credit or debit card number.
I just used the same card to buy the url and host so I dont understand why it's not working.
 

Jake Bunce

XenForo moderator
Staff member
The easiest solution is to use a different card. Paypal also lets you connect your bank account to your Paypal account.

Otherwise you can use the contact form to arrange some other payment:

http://xenforo.com/contact

But that takes time.
 

BGL

Well-known member
I am trying to buy XenForo but every time I go buy it PayPal gives me this error.


I just used the same card to buy the url and host so I dont understand why it's not working.
The only way I got PayPal to work for XenForo was to setup a full account. They wanted all kinds of information and it took close to a week for them to "approve" to make purchases with my American Express card.

Crazy that any business, especially a struggling startup, would let PayPal prevent sales.
 

Blakefire

Active member
The only way I got PayPal to work for XenForo was to setup a full account. They wanted all kinds of information and it took close to a week for them to "approve" to make purchases with my American Express cared.

Crazy that any business, especially a struggling startup, would let PayPal prevent sales.
Really? Ok I'll try it thanks, and yeah that is crazy.

Edit: Woohoo it worked when I signed up! Thanks, BGL!
 

Ingenious

Well-known member
Crazy that any business, especially a struggling startup, would let PayPal prevent sales.
There are lots of things about Xenforo and the behaviour of the people behind it that are, frankly, crazy. Still, there is never a dull moment and the software speaks for itself :)
 
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