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Purchase rates erroneous, taxes

Discussion in 'XenForo Pre-Sales Questions' started by Tize, Oct 15, 2012.

  1. Tize

    Tize Active Member

    Hello, I live in the Canary Islands and we do not pay taxes here.
    When I try to buy XenForo tells me I have to pay 20% tax
    How I can fix this please?
    Thank you.
     
  2. Chris D

    Chris D XenForo Developer Staff Member

    I imagine this would be a PayPal issue... but I see that the VAT is added on a XenForo page... so not so sure now.
     
    Tize likes this.
  3. Tize

    Tize Active Member

    Hello, is a problem XenForo page that automatically adds the tax.
    Thanks for your response Chris.
     
  4. Hatsu

    Hatsu Member

    VAT is added for all purchases from EU customers. Canary Islands is Spanish and Spain is a member of the EU. You don't buy in Canary Islands, you buy something from UK.
     
  5. Jeremy P

    Jeremy P Well-Known Member

    Canary Islands are outside of EU customs territory and the VAT area.
     
  6. Andrej

    Andrej Well-Known Member

    Peggy and Jeremy P like this.
  7. Hatsu

    Hatsu Member

    Sorry, haven't known that.
     
    Jeremy P likes this.

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