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XF 1.1 Profiles throwing 500 error?

Discussion in 'Troubleshooting and Problems' started by Julio Franco, May 7, 2012.

  1. Julio Franco

    Julio Franco Member

    We've been running Xenforo for about a month now, smooth sailing for the most part.

    Most recently however we noticed two user profiles (that we've been able to catch so far) throwing 500 errors for no apparent reason:


    If I go into the CP and edit the profiles, it all shows and edits OK.

    Other profiles, threads and pages are running fine. I've tried repairing the entire Xenforo DB and also rebuilding the user cache on the XF panel but nothing, still 500 on those two profiles.

    What else could I check on or try to narrow down the issue?

    Thank you.

  2. RobParker

    RobParker Well-Known Member

    Are they the only two? Have you checked something like Google WebmasterTools to see if any others are giving the same error?
  3. Mario Estrada

    Mario Estrada Member

  4. Julio Franco

    Julio Franco Member

    Hard to tell if those are the only two, like Mario said, we don't allow indexing of member profiles via robots.txt
  5. Mario Estrada

    Mario Estrada Member

    This is now fixed, it was an issue with one of our custom helper functions that triggered the error on only a very few users.

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