proc_open() has been disabled... But the host fixed this

[LenKaiser]

I'm getting the following errors thrown anytime a email is sent out from the forum.

• ErrorException: Email to xxxxxxx@gmail.com failed: [E_WARNING] proc_open() has been disabled for security reasons
• src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:299

Stack Trace:

#0 [internal function]: XF::handlePhpError(2, '[E_WARNING] pro...', '/home/xxx/...', 299, Array)
#1 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(299): proc_open('/usr/sbin/sendm...', Array, Array)
#2 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(54): Swift_Transport_StreamBuffer->establishProcessConnection()
#3 src/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/SendmailTransport.php(117): Swift_Transport_StreamBuffer->initialize(Array)
#4 src/XF/Mail/Mailer.php(304): Swift_Transport_SendmailTransport->send(Object(Swift_Message), Array)
#5 src/XF/Mail/Queue.php(138): XF\Mail\Mailer->send(Object(Swift_Message), Object(Swift_SendmailTransport), Array)
#6 src/XF/Job/MailQueue.php(12): XF\Mail\Queue->run(7.84451)
#7 src/XF/Job/Manager.php(258): XF\Job\MailQueue->run(7.84451)
#8 src/XF/Job/Manager.php(200): XF\Job\Manager->runJobInternal(Array, 7.84451)
#9 src/XF/Job/Manager.php(84): XF\Job\Manager->runJobEntry(Array, 7.84451)
#10 job.php(43): XF\Job\Manager->runQueue(false, 8)
#11 {main}

Request State:

array(4) {
["url"] => string(8) "/job.php"
["referrer"] => string(26) "https://mysite.com/"
["_GET"] => array(0) {
}
["_POST"] => array(0) {
}
}

I've seen numerous issues with this and read the threads but in the cases I read the host refused to fix it. In my instance my host says they have fixed it, but it is still an issue for my forum. Here is the screen of my php info. They say they fixed it by disabling the disable functions, which it has not fixed it.



Should this fix it or is my host playing with a setting that has no bearing on this problem?

 

[Old Nick]

My forum is hosted in a basic shared server and i have no disabled functions.

 

[Kirby]

Is the screenshot you posted from admin.php?tools/phpinfo or did you take that somewhere else?

 

[LenKaiser]

Is the screenshot you posted from admin.php?tools/phpinfo or did you take that somewhere else?

I checked that url for php info and its the same as the one the host sent me.

 

[Kirby]

You might need to get a more competent host - or use SMTP.

The host can't change the local value of disable_functions to none as the change scope for this setting is PHP_INI_SYSTEM only.

PHP: Description of core php.ini directives - Manual

PHP is a popular general-purpose scripting language that powers everything from your blog to the most popular websites in the world.

www.php.net

So they either have to change the master value or they can't allow proc_open at all.

 

[LenKaiser]

You might need to get a more competent host - or use SMTP.

The host can't change the local value of disable_functions to none as the change scope for this setting is PHP_INI_SYSTEM only.

PHP: Description of core php.ini directives - Manual

PHP is a popular general-purpose scripting language that powers everything from your blog to the most popular websites in the world.

www.php.net

So they either have to change the master value or they can't allow proc_open at all.

I have sent them that info we will see what happens. How to I engage the SMTP? I cannot find it anywhere in the ACP. Do you have a step by step how to on that? I cannot follow vague directions as I have a TBI and vague directions make no sense to me.

 

[Kirby]

Options overview | Manual | XenForo

End-user documentation for XenForo

xenforo.com

 

[LenKaiser]

Options overview | Manual | XenForo

End-user documentation for XenForo

xenforo.com

I really have no idea what I should put in the host field etc. Do I put my domain that the email I'm using as the default email on the forum? It looks like the host is going to be pretty useless on the commenting out that line in the ACTUAL php.ini.

 

[Kirby]

You must fill in the data of your SMTP server, you will get this information from the provider or your SMTP server, nobody else would be able to tell you what you have to put there.
Either your host does offer SMTP services (in this case they should be able to provide you the necessary infirmation), or they dont (which is more likely).

In case they don't you might have to use a 3rd party SMTP service

Cloud Email Sending Service - Amazon Simple Email Service - AWS

Amazon Simple Email Service (SES) is a cost-effective, flexible, and scalable email service provider that allows developers to send email from within any application.

aws.amazon.com

SMTP Service | SMTP Relay | Start for Free - SendGrid

Select from our expedited integration options to harness the power of Twilio SendGrid’s cloud-based, proprietary SMTP service and start sending in minutes.

sendgrid.com

Free SMTP Server - Scalable Email Relay Service with Mailjet | Mailjet

Your business needs a fast and reliable Free SMTP server and relay provider. Mailjet's server platform is robust and scalable and ready to go in minutes.

www.mailjet.com

SMTP Relay Service

Our SMTP relay service takes care of your email delivery so you don’t have to manage an email server. Reliable and secure sending infrastructure. Start sending.

www.mailersend.com

Or just search for keywords like "SMTP Relay", "STMP Service", etc. on your favourite search engine - there are dozens of providers.

 

[LenKaiser]

SIGH.....I heard back from my host. Well this is a shared hosting account and apparently they cannot disable this globally. They suggested a VPS account, which I might do depending upon the price IDK.

 

[Paul B]

Many shared hosts don't have limitations such as that.

Shop around before spending more than you need to.

 

[LenKaiser]

Yeah I'm sure that is the case as I've never had this issue before. I will hunt something better down next month when I have the money again For now I'm stuck with using the VPS from the same company.

 

[Paul B]

How big is your site?

I personally use shared hosting from @MattW - very reasonable prices, comes with cPanel, and he even supports XFES (which is unusual for shared hosting).